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Client Interactions Manager
Client Interactions Manager-March 2024
Kansas City
Mar 7, 2026
About Client Interactions Manager

Specialty/Competency: IFS - Information Technology (IT)

Industry/Sector: Not Applicable

Time Type: Full time

Travel Requirements: Up to 20%

At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data.

As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

Analyse and identify the linkages and interactions between the component parts of an entire system.

Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

Develop skills outside your comfort zone, and encourage others to do the same.

Effectively mentor others.

Use the review of work as an opportunity to deepen the expertise of team members.

Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the CISO team you are expected to oversee information security policy and procedure development and maintenance, including security awareness and role-based security training. As a Manager you are expected to supervise, develop, and coach teams, manage client service accounts, and drive client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables. Additionally, you are expected to perform formalized risk assessments, oversee the Insider Threat Awareness training process, and implement a compliant Risk Management Strategy.

Responsibilities

Oversee information security policy and procedure development and maintenance

Supervise, develop, and coach teams to achieve peak performance

Manage client service accounts and drive client engagement workstreams

Solve and analyze complex problems independently

Perform formalized risk assessments

Oversee the Insider Threat Awareness training process

Implement a compliant Risk Management Strategy

What You Must Have

High School Diploma

4 years of information security, IT management, or PwC experience

What Sets You Apart

Bachelor's Degree in Management Information Systems, Business Administration/Management preferred

Knowledge of Network Information Security concepts

Performing formalized risk assessments

Implementing Risk Management Strategy

Developing information security training programs

Creating productive business relationships

Writing and presenting cogently

Developing team building skills

Learn more about how we work: https://pwc.to/how-we-work

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

All qualified applicants will receive consideration for employment at PwC without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. PwC is proud to be an affirmative action and equal opportunity employer.

For positions based in San Francisco, consideration of qualified candidates with arrest and conviction records will be in a manner consistent with the San Francisco Fair Chance Ordinance.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines

The salary range for this position is: $73,000 - $240,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

#LI-Remote

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