Clerical Assistant

　　Date Posted: Feb 10, 2024

　　Requisition ID: 436208

　　Location:

　　South Bend, IN, US, 46617

　　Work for Indiana

　　Grow your career with the State of Indiana! With more than 50 executive branch agencies, the State of Indiana is a diverse workforce offering employees stimulating and challenging projects across a broad scope of career opportunities. As a State of Indiana employee, you impact the well-being of Indiana’s communities every day.

　　At the State of Indiana, we don’t just talk about diversity and inclusion - Our goal is to create a welcoming, accessible, and equitable workplace, with a workforce that is representative of the State of Indiana population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process, as well as perform the essential functions of a role.

　　Next Level benefits at the State of Indiana are here! Be sure to review our expanded benefit package offerings below.

　　About the Family & Social Services Administration (FSSA):

　　The Division of Disability and Rehabilitative Services manages the delivery of services to children and adults with intellectual and developmental disabilities and has two overarching responsibilities: to facilitate partnerships that enhance the quality of life for children and adults with physical and cognitive disabilities; and to provide them with continuous, life-long support.

　　Salary: This position traditionally starts at an annual salary of $27,638.00. Salary for this position may be commensurate with education and job experience.

　　Role Overview : This role provides assistance and support to the BDDS' District field office personnel and to individuals interacting with the Bureau (consumers, families, providers of services and other community agencies. You will serve as the public face for the office and ensure that the office is running smoothly and efficiently. The ideal candidate will have clerical or related work experience.

　　A Day in the Life:

　　The essential functions of this role are as follows:

　　Supports the daily operations of an organization by performing general office tasks

　　Greets visitors and directs them to the appropriate person according to their needs.

　　Answers telephones and gives information to callers, take messages, or transfers calls to appropriate individuals.

　　Opens, sorts, and routes incoming mail and correspondence, and prepares outgoing mail.

　　Operates office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

　　Accurately maintains and organizes office files.

　　Delivers messages and run errands.

　　Maintains inventory, orders, and distributes supplies.

　　Completes tasks or projects assigned by supervisor in a timely manner.

　　The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

　　What You'll Need for Success:

　　The ideal candidate in this role should minimally have a

　　• High School Diploma or equivalent

　　Upon entering the role, individuals must have or obtain the following requirements:

　　Working knowledge of general office functions and clerical procedures.

　　Basic computer skills

　　Active listening skills

　　Effective written and verbal communication skills

　　Organizational skills with the ability to prioritize tasks effectively

　　Attention to detail and proofreading skills

　　Ability to use Microsoft Office Suite (Word, Excel, Outlook)

　　Ability to work with sensitive documents and information, and be privy to sensitive agency information without divulging information to internal or external parties

　　Ability to work independently

　　Ability to provide effective and professional customer service to internal and external parties.

　　Supervisory Responsibilities/Direct Reports:

　　This role may provide direct supervision for one or more staff members.

　　Benefits of Employment with the State of Indiana:

　　The State of Indiana offers a comprehensive benefit package for full-time employees which includes:

　　Three (3) medical plan options (including RX coverage) as well as vision and dental plans

　　Wellness Rewards Program: Complete wellness activities to earn gift card rewards

　　Health savings account, which includes bi-weekly state contribution

　　Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities

　　Deferred compensation 457B account (similar to 401k plan) with employer match

　　Two (2) fully-funded pension plan options

　　A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

　　150 hours of paid new parent leave

　　Up to 15 hours of paid community service leave

　　Combined 180 hours of paid vacation, personal, and sick leave time off

　　12 paid holidays, 14 on election years

　　Education Reimbursement Program

　　Group life insurance

　　Referral Bonus program

　　Employee assistance program that allows for covered behavioral health visits

　　Qualified employer for the Public Service Loan Forgiveness Program

　　Free Parking for most positions

　　Free LinkedIn Learning access

　　Equal Employment Opportunity:

　　The State of Indiana is an Equal Opportunity Employer and is committed to recruit, select, develop, and promote employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.

　　If you are a qualified individual with a disability and require reasonable accommodation in completing this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

　　The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.

　　Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte_company=indianaoff) to apply.