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Claim Investigator
Claim Investigator-March 2024
Newark
Mar 30, 2026
About Claim Investigator

  Claim Investigator

  Bus Labor Relations and Administration

  Job Description:

  Move forward with us! At NJ TRANSIT, you'll join us in transforming the third-largest transportation agency in North America. We are committed to delivering safe, reliable service that gets customers to their destinations on time–and we're looking to hire talented folks with a commitment to excellence to make it all possible.

  Roles and Responsibilities:

  The Claim Investigator is responsible for investigating, evaluating, and negotiating property damage and bodily/personal injury claims for the NJ TRANSIT Bus Division.

  This position also handles non-litigated and litigation claims.

  Education, Experience, and Qualifications:

  Must be a graduate of a four-year college/university and have a minimum of two years experience in general liability claim investigation, adjusting and negotiating.

  Must have knowledge of medical/legal terminology and have good written and verbal communication skills in dealing with the public.

  Must possess a valid driver’s license in good standing and be able to travel independently throughout the State of New Jersey.

  Must have demonstrated excellent oral and written communication skills.

  Must have demonstrated interpersonal skills.

  Must have demonstrated ability to plan and organize efficiently.

  Must demonstrate ability to negotiate in adversarial setting.

  Must be able to prepare accurate reports.

  Must demonstrate aptitude for evaluating liability and exposure.

  Must be able to work independently within the guidelines of Risk Management procedures and the Union contract.

  Must be willing and able to work in the field in all kinds of weather conditions and beyond normal work hours.

  At NJ Transit you will enjoy a competitive salary and excellent benefit package:

  Advancement Opportunities

  Wage Progression

  Full benefit package including medical, prescription, dental and vision

  457 tax-deferred savings plan

  Life Insurance

  Paid Time Off

  This is a full time agreement position. This position reports to the office daily. The successful candidate will be required to join the union which represents the position.

  At NJ TRANSIT, we support and depend upon the diversity of our staff. NJ TRANSIT is an Equal Opportunity Employer.

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