Overview:

　　St. John Fisher University is an independent, liberal arts institution that provides a transformative education to approximately 3,800 undergraduate, master’s, and doctoral students each year. Across its five Schools, Fisher offers nearly 40 majors in the humanities, social sciences, natural sciences, business, education, and nursing; 11 pre-professional programs; and master’s and doctoral programs in business, nursing, education, pharmacy, and public health. The University’s residential campus boasts a robust living and learning community and a successful intercollegiate athletics program. Fisher is a community where all are welcome, regardless of religious or cultural background.

　　The University continues to honor its founders, the Congregation of St. Basil, by embracing their motto, “Teach Me Goodness, Discipline, and Knowledge.” We are located in Pittsford, N.Y., seven miles outside of the city of Rochester. The campus is situated on 164 park-like acres—a beautiful setting for a warm, friendly campus community.

　　Job Responsibilities:

　　Responsible for the smooth functioning of day-to-day operations for the Access Services Department, ensuring a high level of customer service. Evenings and weekends required.

　　Primary responsibilities include: Staffing the Library Checkout Desk and training/monitoring student workers

　　Opening/Closing the Library as needed

　　Processing interlibrary loan requests

　　Education / Experience:

　　Required: HS degree plus 2-3 years directly related experience (customer service, retail, library, etc.)

　　Preferred: Associate’s degree or 3+ years directly related experience

　　Competencies / Skills:

　　Customer service ability and experience.

　　Evidence of respect for, and understanding of, people with diverse backgrounds, abilities, and needs.

　　Excellent written and verbal communication skills

　　Ability to work positively and productively in a team oriented, fast paced, changing environment

　　Capacity to interact professionally with the public and to work as a team member with other employees

　　Supervisory experience (training and monitoring others’ work)

　　Working knowledge of Microsoft/Google applications

　　Ability to be flexible and handle frequent interruptions

　　Strong Attention to detail

　　Punctuality

　　Ability to work night and weekend hours (opening and/or closing) with flexibility for daytime hours and availability for emergency backup support

　　Supervision of Employees:

　　Student workers (Indirect)Physical and Mental Demands:

　　Normal sitting, standing, and walking throughout the course of the day.

　　Periods of extended computer usage.

　　Must be able to lift up to 30 pounds – incoming shipments, etc.

　　Requires dexterity and data entry skills.

　　Requires noise tolerance of patrons communicating and utilizing the library.

　　Nights (until midnight, 2am during finals) and weekends required

　　Work Hours:

　　20-25 hours/week, 12 months/year

　　EEO Statement:

　　It is the policy of St. John Fisher University to provide Equal Employment Opportunity to all employees and applicants for employment in accordance with the applicable federal, state, and local laws governing non-discrimination in employment in each locality in which the University has employees.

　　The University does not discriminate against applicants or employees in hiring, promotion, termination or the terms and conditions of employment on the basis of race, color, religion, gender, sex, perceived sex, gender identity, gender expression, the status of being transgender, sexual orientation, national origin, citizenship, age, disability, marital status, military status, veteran status, predisposing genetic, characteristics or genetic information, arrest or conviction record, status as a victim of domestic violence, or any other characteristic protected by law.

　　The Title IX Coordinator is the designated University official with primary responsibility for coordinating compliance with Title IX and related federal and state laws. The Title IX Coordinator, Meg Flaherty, Ph.D., can be reached by phone (585-385-8232), email ([email protected]), in-person in Campus Center 206, or outside of business hours by contacting the Office of Safety and Security (585-385-8111).