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Child Support Officer
Child Support Officer-March 2024
Shakopee
Mar 28, 2026
About Child Support Officer

  Job Summary The eligible register developed from this posting may be used to fill future FT and PT vacancies within this classification. Under the direction of the Child Support Supervisor performs a variety of complex professional and paralegal tasks related to locating parents, the determination of paternity, establishment, enforcement, and collection of child support obligations. Conducts investigative interviews with non-custodial parents and custodial parents. Negotiates agreements of child support matters. Prepares legal documents and provides testimony in Expedited Process and District Court hearings on child support cases. Work is performed in an office setting. Pay range shown is hiring range. Range goes up to $90,236 with outstanding performance. Essential Duties Prepares all legal documents for court actions in the expedited process and District Court related to paternity, establishment, and enforcement actions. Provides Court with credible testimony of facts of case. Represents the County in private dissolution actions when public assistance is being expended. Uses all available resources to locate absent parents. Negotiates statutory issues with all interested parties during court processes. Negotiates payment compliance agreements and settlements. Manages and prioritizes assigned caseload of complex child support and foster care cases; takes additional steps for cases identified as having safety concerns. Determines appropriate financial information to complete adjustments and reconcile account balances. Demonstrates knowledge and understanding of human behavior, cultural diversity, and language barriers to ensure equitable service delivery. Analyzes cases to determine appropriate jurisdiction to proceed with a legal and enforcement action within Minnesota, other states, and other countries. Conducts fact-finding investigations of financial resources of both parties. Completes investigative interviews as appropriate. Works the days and hours necessary to perform all assigned responsibilities and tasks. Must be available (especially during regular business hours or shifts) to communicate with subordinates, supervisors, customers, vendors, and any other person or organization with whom interaction is required to accomplish work and employer goals. Performs other related duties as required or assigned. Minimum Qualifications Requires: High school diploma and 6 years of related experience OR High school diploma and 1 or more years of post-secondary education and 4 years of related experience OR Associate's degree and 2 years of related experience OR Bachelor's degree *Related experience must be in child support, determining eligibility for public assistance programs, collections or case aide in a social services agency, or paralegal/legal assistant in family law. Preference given for computer aptitude, investigative interviewing, and preparing cases for administrative/appeal hearings. A valid driver's license is required. Selection Process Selection for this position will be based on a minimum qualifications screening and rating of training and experience. Top candidates will be forwarded to the hiring manager or supervisor for consideration for interview and/or additional assessments. Final selection will include a background check and approval by the County Board. EEO. Let s work together.

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