CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074473

　　Date: Jan 16, 2024

　　Location:

　　ROCKLEDGE, FL, US, 32955

　　The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce_operations/human_resource_management/for_job_applicants/e_verify) .

　　Requisition No: 820280

　　Agency: Children and Families

　　Working Title: CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60074473

　　Pay Plan: SES

　　Position Number: 60074473

　　Salary: 57,200.00

　　Posting Closing Date: 01/28/2024

　　Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

　　Child Protective Investigator Supervisor

　　Working Title: CHILD PROTECTIVE INVESTIGATOR SUPERVISOR-SES

　　Current employees will be compensated in accordance with the DCF salary policy.

　　What you will do:

　　This is advanced professional work supervising and directing the work of child protective investigators and support staff. The primary duty of the employee(s) in the position (s) allocated to this class is to spend the majority of the time communicating with, motivating, training and evaluating employees.

　　How you will make an impact :

　　Supervise, plan and direct workloads, work flows, deadlines, work objectives and time utilization of subordinate staff in the delivery of protecting children, working with families and conducting investigations of alleged abused, abandoned, neglected or exploited children.

　　Develops performance standards and job duty expectations with investigators, reviews standards and plans for continuous improvement.

　　Communicates investigators’ compliance with these expectations on a regular basis and provides coaching by acknowledging outstanding performance and providing suggestions on areas for improvement.

　　Evaluates employees against established standards and takes any necessary steps for corrective action.

　　Promotes career development of investigators by ensuring each individual receives the proper training and leads cross-training efforts on differential investigative skills.

　　Reviews casework, assessments and safety plans with investigators, and provides consultation and direction to assure appropriateness, clarity, quality, thoroughness and proper documentation.

　　Use management tools in appropriate information system(s) on an ongoing basis to monitor open cases and manage workflow for steady progress to ensure the timeline for actions to be taken are met and to prevent backlog.

　　Ensures that CPI operations are within legislative authority and in compliance with required federal, state rules and regulations.

　　Identifies improvements and implements adjustments needed to ensure program effectiveness and efficiency;

　　Facilitates and participates in the hiring, promoting, demoting, discipline and/or dismissal of employees;

　　Collects, analyzes, and reports data regarding child protective investigations

　　Establishes and maintains cooperative working relationships with organizations and other agenices involved with child protective investigations such as community based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other community/agency resources

　　Ensures effective communication with deaf or hard-of hearing Customers or companions in accordance with the ADA and/or Section 504 and shall manage service records and report this data and any resources and/or training needs to their designated program point of contact.

　　MINIMUM REQUIREMENTS

　　A Bachelor's Degree.

　　2-3 Years of Child Protective Investigations related experience in Child Welfare.

　　Valid Florida Driver's License.

　　Current/Active Child Welfare Certification credential from the Florida Certification Board.

　　Must have Access to a privately owned vehicle with insurance. The department provides a Vehicle Insurance Allowance to assist with the cost of the insurance coverage due to the use of a private vehicle for work purposes.

　　Willing to work on-call rotation that consists of weekends, holidays and overnight. This is a designated essential worker position, in which incumbents are expected to work during emergency situations and natural disasters. Which could go beyond normal work hours/days.

　　KNOWLEDGE, SKILLS AND ABILITIES

　　Knowledge of theories and practice of child protection, counseling, social work, investigations and assessments.

　　Knowledge of professional ethics relating to child protection and counseling.

　　Knowledge physical and behavioral indicators of abuse and neglect.

　　Knowledge of effective management skills.

　　Knowledge of interviewing techniques.

　　Knowledge of court procedures and legal requirements.

　　Knowledge of methods of collecting, organizing and analyzing data.

　　Knowledge of management and supervision techniques.

　　Knowledge of family-centered interviewing and counseling techniques.

　　Knowledge of investigative techniques.

　　Knowledge of interviewing and observation techniques.

　　Skill in direct observation of investigator's abilities in interacting appropriately with families, community resources, service providers and other department professionals.

　　Skill in considering child development in guiding placement of children.

　　Ability to recognize indicators of abuse and neglect.

　　Ability to conduct risk and safety investigations.

　　Ability to actively listen to others.

　　Ability to maintain well-executed case files.

　　Ability to write accurate investigative reports.

　　Ability to develop and implement individual case plans.

　　Ability to assess investigators' performance and develop performance improvement plans.

　　Ability to analyze the effectiveness of service programs, and identify resources or make adjustments to meet needs.

　　Ability to plan, organize and coordinate work assignments.

　　Ability to communicate effectively.

　　Ability to establish and maintain effective working relationships with others.

　　Ability to effectively supervise staff members.

　　Ability to understand and apply relevant laws, rules, regulations, policies, and procedures.

　　Ability to use computer systems.

　　Ability to demonstrate knowledge of group dynamics.

　　Ability to staff cases.

　　Ability to conduct thorough case staffing’s and other meetings.

　　The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

　　Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

　　The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

　　Nearest Major Market:Melbourne