Our associates celebrate lives. We celebrate our associates.

　　Consider the possibilities of joining a Great Place to Work!

　　This position offers the opportunity to help families and friends through one of the most difficult times in their lives. This Event Manager role is responsible for creating and coordinating Celebration of Life personalized services designed to create a meaningful remembrance that reflects the life and passions of the families’ loved ones. This includes special room offerings, decorating styles, food and mementos.

　　JOB RESPONSIBILITIES

　　Event Planning Framework

　　Work with locations’ leaders and funeral directors to establish and maintain personalized sample vignettes for display

　　Travel to locations and provide ongoing event planning and implementation education to staff to ensure celebrations result in anticipated outcomes

　　Establish and maintain locations’ event related inventories such as linens, runners, overlays, utility kits and craft supplies

　　Build trusting relationships with location staff to ensure events are set up timely and fully staffed throughout events

　　Identify, establish and maintain local and online vendor lists to accommodate personalized service needs

　　Establish corporate purchasing card, maintain expense tracking in the company’s information system and code receipts according to policies and guidelines

　　Monthly submit revenue and expenditure reporting to market leadership

　　Establish annual revenue goals and expenditures with market leadership

　　Event Management

　　Review all personalized order forms for celebration packages

　　As needed, meet with families and funeral staff to determine venue site selections and personalized displays

　　Maintain a sense of empathy and support when communicating with families

　　Coordinate and implement the Celebration of Life Personalization Event

　　Determine and obtain contents and items needed for services

　　Purchase and adorn surprise keepsakes, etc. for each service

　　Retrieve inventory displays and other items needed from storage

　　Ensure staff scheduling for set up of events and breakdowns is in place

　　Arrive and attend events as needed, adapting work schedule to accommodate dates and times

　　In compliance with company policies and guidelines, ensure all pre and post forms and documentation are completed in a timely manner

　　Acknowledge staff for exemplary support and provide constructive, effective feedback for areas of improvement when needed

　　This is not intended to be an all-inclusive list of the essential functions or duties related to this job

　　MINIMUM Requirements

　　Education

　　High school diploma or equivalent required

　　Associate Degree in hospitality preferred but not required

　　Certifications/Licenses

　　Valid state driver’s license in good standingExperience

　　Five years hospitality or event planning work experience including customer service, souring, revenue and expenditure tracking

　　Two years funeral industry experience preferred but not required

　　Knowledge, Skills and Abilities

　　Ongoing ability to create and design personalized specialized events

　　Leadership and team qualities

　　Strong work ethic

　　Ability to adapt to fluctuating schedules

　　Ability to travel

　　Strategic planning skills

　　Organizational skills and attention to detail

　　Effective and empathetic communication skills

　　Intermediate MS Office suite skills

　　Work CONDITIONS

　　Work Environment

　　Work indoors and outdoors during all seasons and weather conditions

　　Local and/or multiple location traveling required

　　Comply with Field dress code policy

　　Work Postures

　　Frequent, continuous periods of time standing, up 6 hours per day

　　Sitting continuously for many hours per day, up to 6 hours per day

　　Climbing stairs to access buildings frequently

　　Physical Demands

　　Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage

　　Lifting up to 25 pounds

　　Frequent walking, kneeling and reaching

　　Work Hours

　　Frequent need to work beyond “standard” business hours

　　Travel within a region up to 50%

　　Postal Code: 34785

　　Category (Portal Searching): Administration and Clerical

　　Job Location: US-FL - Wildwood

　　Job Profile ID: F00362

　　Time Type: Full time