Unilever is currently hiring for Assistant CD Operations Lead Zimbabwe

　　Function : Customer Development

　　Reports to: Managing Director / CD Head

　　Scope: Local

　　Location: Harare

　　Terms & Conditions: Full time

　　ABOUT UNILEVER

　　With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

　　At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

　　JOB PURPOSE

　　CD Operations is responsible for a smooth and cost-effective operation between the company, customers, and specific third parties. The key challenge of the role is to develop consistency and coherence in the day-today operation of the CD organisation, thus enabling account, field and customer marketing teams to focus on core selling roles

　　KEY INTERACTIONS

　　The Assistant CD Ops Manager role will interface with the following stakeholders:

　　Channels & Categories Development

　　Account Management

　　Finance

　　Customer Service

　　Marketing

　　WHAT WILL YOUR MAIN RESPONSIBILITIES BE

　　Alignment with Customer Development & Brand Strategy by being the Business Analyst of the business:-

　　Supports setting the process and contribute to the definition of:

　　Customer Development Analysis

　　Customer Value Assessment

　　Trade Terms Structure (Rebates, promotions analysis)

　　Coordinate Pricing

　　Business processes & operating guidelines

　　Ensure smooth processes are in place to deliver:

　　CD input into S&OP

　　Annual negotiation coordination

　　Set up and structure all CD business meetings:

　　Sales Force Incentives

　　Participate in CD overheads management

　　Manage CD Events out of MD Office together with Strategic Assistant

　　Methods, tools, systems & data supporting Instore Executions

　　Maintain and implement supporting tools (legacy CD IT tools as well as new development

　　Sales reporting model

　　EFOS data

　　Support Customer Service

　　LeverEgde or TT System

　　Provide all CD information to Field Sales, other CD roles and other departments

　　Communication, information, training, Fleet Management

　　Manage and facilitate internal and external CD communications

　　Identify needs and roll out training programs

　　Manage the Unilever Sales Fleet (Fuel, Trackers,)

　　3rd party management & in-store execution

　　Manage contracts and execution of merchandising agencies providing in store together with CCD/CSP team

　　Experiences & Qualifications

　　Essential:

　　Bcom Honours Markerting , Business Management

　　Minimum of two to three years working experience within the CD function

　　Strong experience in designing and managing processes

　　Business planning experience

　　Project management experience

　　Desirable:

　　Customer Facing Experience

　　LEADERSHIP BEHAVIORS

　　Standards of leadership applicable for this role are listed below in order of importance:

　　Bias for action

　　Accountability and responsibility

　　Building talent and teams

　　Growth mindset

　　Consumer and customer focus

　　LEADERSHIP

　　Purpose & Service: works from purpose for the good of others.

　　Agility: constantly curious & courageous.

　　Business Acumen: generates value in channels & customers.

　　Passion for High Performance: inspires the energy needed to win & grow.

　　En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants.

　　Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité.

　　Job Category: Customer Development, Ventas, Développement de la clientèle

　　Job Type: CCD Specialist_Cross Channel

　　Industry: UnileverExperiencedProfessionals