Job Description

　　The Catering Services Supervisor provides support in all services of a booked event and is responsible for the process of servicing and managing assigned events for the catering department. This includes but is not limited to room set ups and break downs, communicating with clients and customers, and directing the work of service worker staff. The ideal candidate will possess the ability to effectively communicate, and operate office efficiently in a fast-paced environment

　　Job Responsibilities

　　Takes ownership of assigned events/BEO?s and executes assigned events following the details on the BEO/catering contract.

　　Responsible for filling required catering event documentation (BEO?s, schedule, consumption reports, labor sheets and rentals)

　　Communicates with GU clients, external specific event planner and customers.

　　Operates office equipment like laptops, copy machines, etc.

　　Consults with higher level authority for resolution of difficult issues.

　　Submits and processes invoices associated with assigned catering event in coordination with the Catering Sales Manager

　　Sets up internal meetings, including preparation

　　Responsible for data entry and analytical work.

　　Seeks to improve efficiency of daily operations while directing daily activities

　　Maintains timely, accurate and detailed documentation required by management

　　Possess professional etiquette

　　Outstanding customer service and interact effectively with customers, employees, and the broader community.

　　Produce and maintain work schedules for weekly catering events and may prepare production records.?

　　Maintains food handling and transportation that ensures the safety and quality of food according to policies, procedures, and department requirements.?

　　Ensure that food items are stored in a safe, organized, and hazard-free environment.?

　　Maintain all food service serving schedules; ensure that all food items are served per menu specifications in a food-safe manner following all DOH and company regulations, and appropriate manner according to departmental policies and procedures.?

　　Maintain a sanitary department following health and safety codes and regulations.?

　　Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.?

　　Support clients in booking events with the catering department, creation of BEOs, etc.

　　Ensures room/event set up, tables, food stations, bars etc. are set up following BEO diagrams following exceeding department standards and industry trends

　　Qualifications

　　Previous customer service experience required

　　1-3 years previous catering event supervisor/ banquet captain experience

　　Candidates should have a validated understanding of computers, Microsoft Office, printers, fax machines, telephones, and photocopiers

　　Understanding of catering styles of service, sequence of service and catering event execution

　　Shows initiative, follows established procedures

　　Excellent verbal and written communication & listening skills

　　Demonstrates self-development, and integrity

　　Read and understand information and ideas presented in writing

　　Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

　　Strong digital literacy skills required i.e. Microsoft office, Excel, Word, PowerPoint

　　Strong problem solving, analytical, and organizational skills

　　Ability to resolve interpersonal situations?

　　High School Diploma/GED required

　　1-3 years previous administrative or office experience preferred

　　Education

　　About Aramark

　　Our Mission

　　Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

　　At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

　　About Aramark

　　The people of Aramark proudly serve millions of guests every day through food, facilities, and uniform services in 19 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .