The Opportunity

　　Delaware North Sportservice is searching for a Catering Manager to join our team at Nationwide Arena in Columbus, Ohio. In this role, you will create exceptional events for guests in our restaurants, suites, and other party areas. If you have catering experience, and want to grow your career in the action-packed environment of Nationwide Arena, apply today!

　　Pay

　　Minimum – Anticipated Maximum Base Salary: $55300 - $74600 / year

　　In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .

　　Benefits

　　At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:

　　Medical, dental, and vision insurance

　　401(k) with up to 4% company match

　　Annual performance bonus based on level, as well as individual, company, and location performance

　　Paid vacation days and holidays

　　Paid parental bonding leave

　　Tuition and/or professional certification reimbursement

　　Generous friends-and-family discounts at many of our hotels and resorts

　　Responsibilities

　　Partner closely with client, guests, and catering staff to produce exceptional events that exceed guest expectations, drive referrals, and build positive brand awareness

　　Plan, coordinate, and execute all catering events from start to finish and ensure the highest quality of product and service throughout

　　Develop effective presentations both verbally and written where ideas and recommendations display strong understanding and expertise in the sales process

　　Manage the customer decision and relationship process, negotiate prices and arrangements with clients, draw up contracts, and secure client's signature and deposit

　　Coordinate with operations managers to organize necessary banquet, kitchen, and service staff and arrangements for each event

　　Document and review all records for each catering event and analyze what can be done to improve booking sales; maintain an excellent track record of maintaining budgetary allotments and exceeding guests' expectations

　　Facilitate repeat and new business for catering functions and exceed the sales expectations of the Catering and Special Events Department

　　Design and deliver appropriate catering menus by collaborating with clients and chefs

　　Qualifications

　　Minimum three years of catering management experience in an arena or other large venue

　　Experience in food preparation, inventory and cost control, scheduling, and purchasing

　　Excellent customer service orientation, communication, data analysis, and organizational skills

　　Ability to work event hours including some holidays, weekends, and evenings

　　Bachelor's degree in hospitality management or related preferred

　　Shift Details

　　Day shift

　　Evening shift

　　Holidays

　　Evenings as needed

　　Weekends

　　Event based

　　Who We Are

　　Delaware North operates concessions, premium dining, and retail at Nationwide Arena since dating back to the year 2000. The 18,500-seat venue is home to the NHL’s Columbus Blue Jackets, and hosts concerts and events. We manage concession outlets, including diner-themed stands that offer traditional arena fares such as hot dogs, pretzels, popcorn, and a variety of beers featuring local Ohio breweries.

　　At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

　　Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.