Summary

　　The Catering Food Service Worker position operates various types of specialty beverage or coffee outlet facilities or services, in addition to doing a variety of cleaning, maintenance, food preparation, stocking, cash handling and serving duties. Full time, part time, on call and seasonal work may be available.

　　Essential Duties and Responsibilities

　　Assists customers as with general information, inquires, order selection and recommendations, etc.

　　Brews a wide variety of specialty coffees, tea, chocolate, using coffee urns or makers, teapots, drink mixers, etc.

　　Answers customer's questions concerning available products.

　　Properly, safely, and efficiently prepares various food products following and observing standard food handling procedures.

　　Obtains products requested by customers.

　　May prepare and issue iced beverages, such as fountain or bottled drinks, etc.

　　May make sandwiches, hot dogs, tea, etc.

　　Serves, wraps, or bags customer products.

　　Operates cash register to record price, compile printed list, and display costs.

　　Totals price (or tax), accepts payment, and makes change on products to be purchased by customer.

　　May calculate any applicable sales discount to determine price.

　　May keep record of sales, prepare inventory of stock, or order merchandise.

　　Removes and records amount of cash in register at end of shift.

　　Follows corporate and/or unit cash handling policies and procedures.

　　Maintains a variety of products at certain levels in preparation, serving, or storage areas including service machines.

　　May stock beverage machine(s) and keeps them clean and routinely maintained.

　　Checks area periodically to make sure all is continually stocked and everything is full/working.

　　Stock shelves, counters, or tables with food or concession stand items

　　Stocks storage areas with various products.

　　Observes any problems with the quality or quantity of food being served and takes appropriate steps to resolve issues.

　　Prepares special lists and their prices.

　　Continually wipes and cleans dining room and other associated areas.

　　Cleans shelves, counters, or tables.

　　Cleans and polishes utensils and equipment used in food and beverage preparation.

　　Cleans dishes, utensils, pots, pans etc. and places in assigned storage areas in a an organized and orderly manner.

　　Cleans, sweeps, wipes down, etc. all general dining, kitchen, or storage areas (in some cases), spike rooms, and equipment as well as all floors.

　　Removes garbage from assigned areas, sets up or breaks down tables, snack bars, display cases, serving lines, etc.

　　May build and load/offload carts from aircraft, airport, food court or other related areas.

　　Assists with various periodically scheduled large cleaning projects.

　　Other duties that are pertinent to the department or unit's success also may be assigned.

　　Qualifications

　　High school diploma or GED equivalent

　　Observes extensive grooming, customer service, and uniform/dress standards.

　　Alaska Food Workers Card preferred, required to obtain within 30 days if not in hand when applying.

　　TAMS Card preferred.

　　The ability to work effectively with a minimum of supervision.

　　An ability to quickly learn about the products being sold, cash register operation, site features and NMS's customer service expectations/standards.

　　Dedication to understanding and exceeding customer expectations/needs.

　　Recognition that service is a demonstrated attitude and a state of mind, not a task or step

　　This company is a federal contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, or veteran status, or any other characteristic protected by local, state, or fede al laws, rules, or regulations.