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Case Management Assistant
Case Management Assistant-July 2024
El Paso
Jul 23, 2025
About Case Management Assistant

Description

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Case Management Assistant today with Las Palmas Del Sol Healthcare.

Benefits

Las Palmas Del Sol Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.

Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.

Free counseling services and resources for emotional, physical and financial wellbeing

401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)

Employee Stock Purchase Plan with 10% off HCA Healthcare stock

Family support through fertility and family building benefits with Progyny and adoption assistance.

Referral services for child, elder and pet care, home and auto repair, event planning and more

Consumer discounts through Abenity and Consumer Discounts

Retirement readiness, rollover assistance services and preferred banking partnerships

Education assistance (tuition, student loan, certification support, dependent scholarships)

Colleague recognition program

Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)

Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Case Management Assistant. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

The case management assistant (CMA) will work under the direction of the RN case manager or social worker to assist with facilitating patient discharges requiring post-acute placement or services, and will identify and report barriers to discharges. The CMA will provide administrative support in Case Management functions.

Major Responsibilities:

Coordinates with RN case manager and social worker for support needed. Communicates updates on progress throughout the day. Refers patient questions back to the case manager/social worker.

Provides clerical support in multidisciplinary rounds, including updating NATE Tempo at direction of team.

Makes referrals through the web-based referral system (nH Discharge/other) to the specific post-acute care (PAC) providers requested. Includes sending the appropriate packet of information from the medical record required for the level of care.

Monitors patients with PAC referrals and intervenes to expedite discharge.

Prioritizes workload to ensure a timely contact and intervention with PAC providers.

Sends additional information to PAC provider when requested.

Communicates with RN case managers/social workers regarding the status of PAC referrals, bed availability, and other barriers that cannot be resolved.

Communicates results of PAC referrals with the patient, including having the Patient Choice letter signed.

Monitors Medicare patient’s planned discharge dates and delivers the Important Medicare Message (IMM) to the patient per facility policy.

Delivers the Beneficiary Notice to patients identified as being in the BPCI-A program (Bundle Payment hospitals only).

Obtains physician signature on required Case Management documents and forms.

Based on facility practice; sets up transportation/sends information to Transfer Center and generates discharge packets for PAC transfers.

Utilizes Case Management systems, standards, and processes.

Maintains knowledge of and actively develops relationships with PAC providers.

Demonstrates knowledge of regulatory requirements, HCA Ethics and Compliance policies.

Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”

What qualifications you will need:

Associate Degree

Preferred

Medical knowledge and terminology

Required

Minimum of one year experience in a health care setting

Required

High School Graduate / GED

Las Palmas Del Sol Healthcare is the leading healthcare provider for El Paso and the surrounding region. Our physicians, nurses and staff are committed to keeping our community healthy. We deliver the highest quality patient care available. Las Palmas Del Sol Healthcare provides full-service acute care hospitals. Those hospitals offer comprehensive medical services in most every specialty.

HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Case Management Assistant opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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