Job Description:

　　This position is responsible for providing management and oversight of daily care management activities provided in an acute care hospital. He/she will work in partnership with the Medical Staff, nursing, clinical, and Revenue Cycle leaders to ensure the provision of optimal patient care, attainment of financial goals, and development of leaders.This position has departmental accountability for hospital care management services (may include all or a combination of the following:medical social work (including trauma), transition planning, and care coordination.This position typically reports to the Hospital Care Management Director.Typical Distribution of Job Duties: 50% Tactical, 40% Operational, 10% Strategic.Tactical Duties include ensuring appropriate staffing, availability of equipment, interdepartmental relations, and employee relations (day-to-day activities).Operational Duties include budget management, budget development, supply acquisition, process improvement, and employee performance evaluations.Strategic Duties include developing goals to meet the Intermountain /Integrated Care Management/Regional Strategic Plan and holding employees accountable to goals.

　　External applicants are eligible for a $2500 Sign-On Bonus!

　　Posting Specifics

　　Pay Range: $43.24-$66.74 Exempt

　　Benefits Eligible: Yes

　　FTE: Full time 40hrs.

　　Shift: M-F rotating weekend call for escalations (days only)

　　Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more details

　　Scope

　　Accountable for management of care management staff, including one or more of the following disciplines: RN and Social Worker Care Managers, Care Management Assistants. Care Management staff are decentralized and provide specialty services to patients in hospital based nursing units (may include, but not limited to, emergency depts, acute care units, acute rehabilitation, inpatient behavioral health, swing beds, and skilled nursing units).

　　Job Essentials

　　Manages the environment in which care management is practiced.

　　Responsible for day-to-day operations, standards of care, attainment of organizational goals and contributes to the strategic planning process.

　　Facilitates collaborative problem solving among interdepartmental disciplines.

　　Allocates available resources to promote efficient, fiscally responsible, effective, safe and compassionate care based on current standards of practice.

　　Responsible for shared decision-making and professional autonomy by providing input into

　　executive-level decisions, and by keeping Directors and staff informed of departmental and executive level activities as appropriate.

　　Responsible for the implementation of the vision, mission, and core values of Intermountain Healthcare's Healing Commitments.

　　Operational Effectiveness:

　　Contributes to the financial management of designated care management areas, which includes assisting with the development, implementation and monitoring of annual capital/operating and personnel (FTEs) budgets.

　　Uses resources effectively and manages expenses to meet financial goals of department. Provide support and education to departmental employees for meeting financial goals.

　　Assists with the development of processes to ensure excellence with patient flow and revenue cycle management.

　　Assures compliance with federal, state, and other regulatory compliance.

　　Employee Engagement:

　　Models and fosters an environment of professionalism.

　　Ensures competent and sufficient number of care management staff to meet care management and medical social work needs, which includes hiring, orientation, and managing staffing to a changing census.

　　Ensure that new skill training and ongoing competency verification is completed. Responsible for recruitment, retention, and employee satisfaction that keeps high performers in place and maintains focus on succession planning.

　　Evaluate staff through use of performance reviews and peer reviews.

　　Acts as a role model through the demonstration of personal professional development, continuous learning and competency improvement.

　　Participates in and contributes to educational offerings and visibility in professional organizations.

　　Clinical Excellence:

　　Facilitates the delivery of safe high-quality patient care through clinical and non-clinical care coordination, on-going process evaluation, and reviewing clinical outcome metrics. Responsible for departmental performance and compliance with policies and procedures, patient safety initiatives, and contractual and regulatory requirements.

　　Supports clinical program protocols, and may provide ongoing monitoring and process improvement occurs to assure goals are achieved.

　　Collaborates with departments, physicians, service lines, payors, and community providers to achieve best practices across the continuum, ensuring optimal patient care.

　　Participating member of a professional care management organization.

　　Patient Engagement:

　　Assures that processes and programs are in place that support the achievement of patient satisfaction and service quality goals.

　　Acts as a leader/mentor for staff in the Healing commitment and Healing Connections. Promotes and is supportive of regional research activities.

　　Physician engagement:

　　Collaborates with internal and external physicians to provide extraordinary care experiences for our patients and achieve clinical, operational, financial, and service goals.

　　Community Stewardship:

　　Identifies gaps in the continuum of care to improve community services. Participates in community outreach activities. Supports staff participation in outside community organizations such as volunteer health clinics, health fairs and advisory boards for not for profit organizations.

　　Minimum Qualifications

　　Bachelor's degree in Nursing or Social Work.

　　RN License or Social Work License.

　　3 years of experience in hospital case management, social work, or related area.

　　Preferred Qualifications

　　Management experience in hospital Care Management or related area.Physical Requirements:

　　Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.

　　Operate computers, telephones, office equipment, and manipulate paper requiring the ability to move fingers and hands.

　　See and read computer monitors and documents.

　　Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

　　Anticipated job posting close date:

　　02/02/2024

　　Location:

　　Intermountain Medical Center

　　Work City:

　　Murray

　　Work State:

　　Utah

　　Scheduled Weekly Hours:

　　40

　　The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

　　$43.24 - $66.74

　　We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

　　Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/) , and for our Colorado, Montana, and Kansas based caregivers (http://www.sclhealthbenefits.org) ; and our commitment to diversity, equity, and inclusion (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/) .

　　Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

　　Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

　　Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

　　To find out more about us, head to our career site here (https://intermountainhealthcare.org/careers/?utm_source=Workday&utm_medium=Redirect&utm_campaign=CareerHome_workday) .

　　Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details.

　　Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [email protected] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

　　We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery.

　　Learn more about diversity at Intermountain, here. (https://intermountainhealthcare.org/careers/working-for-intermountain/diversity/)

　　Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

　　Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

　　The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

　　All positions subject to close without notice.

　　Thanks for your interest in continuing your career with our team!