The Role

　　Gain a thorough understanding of the plan design

　　Perform routine, complex and recurring plan administration tasks for clients’ defined pension benefit plans and information

　　Work cooperatively with other team members to complete tasks and to ensure unified delivery of services

　　Learn and use Excellence tools and concepts to ensure efficient and quality output

　　Adhere to plan documents and government regulations in administering plans

　　Perform established quality control standards and meet established performance targets

　　Complete assigned cases using established procedures and in a timely manner

　　Meet productivity/utilization goals as well as meet established efficiency standards

　　Actively participate in team meetings and training activities

　　Follow and update documentation materials as directed

　　The Requirements

　　A graduate of Mathematics, Statistics, Finance, Accounting or other related courses

　　Ability to gain a strong understanding of the administrative process as it relates to pension benefit plans and pension participants’ information

　　Knowledge on benefits administration, plan administration or insurance processing is a plus

　　Passion for solving problems and sharing solutions to exceed the standards of the client

　　Ability to be a self-starter and work independently, but also cooperatively in a close team environment

　　Working knowledge of Microsoft Office tools such as Outlook, Powerpoint and Word is a plus

　　Intermediate working knowledge in MS Excel

　　Professional and responsible approach to work, clients and colleagues

　　Ability to organize and prioritize with strong attention to details

　　Excellent oral and written communication skills

　　Ability to complete multiple projects within established deadlines

　　Work experience with US counterparts preferred

　　College degree holder

　　Work Mondays thru Fridays

　　WTW is an Equal Opportunity Employer