• Responsible & accountable for all end to end payroll processing, remittances & primary audit function of several clients varying in payroll complexity (basic to more complex in nature) • Partner with Specialists within the team to evaluate complex programming changes, difficult client setup and/or client project related requests • Coordinates all incoming payroll data for assigned clients in conjunction with the Shared Services team • Responsible for scheduling and running the assigned client payrolls • Maintains complete, accurate and timely client and employee records • Maintains complete and accurate client profile notes as well as processing instructions for each client • Responds to & resolves all incoming telephone calls and/or email inquiries from clients and/or their employees; delivering the highest level of customer service within expected timelines
• Minimum 2 years' relevant experience - Client service and/ or payroll • Strong MS Office experience & understanding of operating systems • Proficient verbal and written business and customer communication skills
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.