Description If you're looking for work as a Customer Service Representative, this position via Robert Half, situated in a dynamic, rapidly-changing call center, might be for you! If you love building solid customer relationships, you might be the articulate, highly-skilled Customer Service Representative we're looking for. This could be the long-term contract / temporary Customer Service Representative position you're looking for, if you can work in Detroit, Michigan!

　　How you will make an impact

　　Manage the fielding and sending of important written business correspondence

　　Handle incoming telephone calls

　　Be a part of business development by by actively cross-selling and referring customers

　　Give exceptional customer service in a timely fashion Requirements - Comfort and confidence when interacting with internal and external partners and clients/customers

　　2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred

　　Data entry experience

　　Excellent communication skills (written and verbal)

　　Upbeat, positive attitude and an approach to work rooted in professionalism

　　Strong proficiency in Excel and other Microsoft Program skills required

　　Strong computer skills including customer database systems

　　Demonstrated experience performing extensive research to resolve complex customer inquiries

　　Strong customer service and office administrative skills

　　Knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and InsightlyAbility to recognize, evaluate, and resolve problems effectively

　　If you are committed to delivering an exceptional customer experience to each and every customer you interact with and are a customer service 'champion', we want to hear from you. Submit your resume today!

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .