Business Systems Analyst

Our Technology team wakes up every day with one goal in mind - connecting Canadians to the people and things that matter most. Together, we are proud to support 30 million Canadians each month through managing a robust portfolio that champions leading-edge technology. We drive large-scale, complex, and high-visibility technology projects and programs that shape the future of technology in Canada and expand connectivity from coast to coast. If you are interested in being a part of this, consider applying for the following opportunity:

Who we’re looking for:

The Real Time Rating and Metering department is dedicated to Engineer and Solution key applications for Telecom usage Charging. You will work in collaboration with our technology teams to actively plan, deploy operate our networks. As a Systems Analyst you will work on Lab and production Real time Rating and Metering systems both Pre-Paid and Post Paid in a dynamic environment.

What you’ll do:

As a Senior Systems analyst/Sys Admin you will configure, deploy, test and upgrade the Real time Rating systems using modern methodologies like CI/CD.

You will be required to plan and implement configuration changes at the OS and Application level. When issues arise, you will be the 2nd level of support to the 1st level Operations team.

You will be responsible to dig into the root cause by investigating logs, debugging and quantify the full impact.

You have a working knowledge in Network Policy PCEF and PCRF that will help you solve issues and create solutions in the Charging space.

You will be empowered to drive changes to make your systems more reliable and maintainable and will provide expert insight during solution design.

You will always think ahead and use your scripting capabilities to automate workflow and streamline processes.

You will compare vendor systems to determine the best solution when implementing new systems, always keeping the customer in mind.

The requirement to be on rotational on call 7X24 including Stat Holidays and Weekends

What you bring:

You have strong written and communication skills and are a great team player.

You respect everyone’s ideas and strive for a common goal with your teammates.

You are a creative problem solver who is ready to challenge the norm and provide outstanding customer experience.

Strong communication and interpersonal skills that allows you to work more effectively with many teams internally and externally

Some of your technical skills include:

Bachelor’s degree in computer science or Electrical Engineering and 2 years experience in a related area.

Strong knowledge of RHEL/Unix Sys Admin Level 3

Working knowledge of IP Technology.

Working knowledge of VM Ware

Ability to solve technical issues quickly and independently.

Ability to automate systems administration tasks.

Understanding of telecommunication networks

Security concepts and best practices

Knowledge of Containers (e.g. Docker) Container Management Systems (Kubernetes, OpenShift)

Knowledge in Real Time Rating and Charging systems

Ability to program in Perl and/or various Unix shells.

Knowledge of XML, SNMP, LDAP and SOAP protocols.

Ability to solve technical issues quickly and independently

Ability to automate systems administration tasks.

What’s in it for you?

We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you’ll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:

Competitive salary annual bonus

Competitive flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.

• ​ Discounts:

Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off

TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.

Paid time off for volunteering

Company matching contributions to charities you support

Growth Development Opportunities:

Self-driven career development programs (E.g. MyPath program)Rogers First: priority in applying to internal roles of interest

• Wellness Programs:

Homewood employee family assistance program

Cognitive Behavioural Therapy (CBT) Virtual therapy sessions

Low or no-cost fitness membership with access to virtual classes

Our commitment to the environment and diversity:

Work for an organization committed to environmental protection

Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples,

Persons with Disabilities and Women .

We all bring something different, and we know what makes us different makes us great.This is a hybrid work position and will require you to be in office three days per week.

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role.

Schedule: Full time

Shift: Rotating

Length of Contract: No Selection

Work Location: 8200 Dixie Rd (341), Brampton, ON

Travel Requirements: Up to 10%

Posting Category/Function: Technology Engineering

Requisition ID: 314990

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ .

Posting Notes: Technology

Location:

Toronto, ON, CA

Being a Rogers team member comes with some great perks benefits including:

· Health well-being benefits

· Donation matching

· Paid time off for volunteering

· Wealth Accumulation including: Pension plan Employee stock options

· Generous employee discounts

· Leadership development, Mentorship, and Coaching programs

*available for full-time and part-time permanent employees, some restrictions apply

Looking for career guidance and inspiration?

Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.