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Business Systems Analyst
Business Systems Analyst-March 2024
Holland
Mar 28, 2026
About Business Systems Analyst

  For over 30 years, Midwest Tape has served libraries and their patrons with unparalleled access to the best content available in the media world. Our digital offering, hoopla Digital, combines the media and library expertise of Midwest Tape with the latest in web and mobile technology, delivering an all-in-one experience to the library world. As hoopla continues to grow on a global scale, we are expanding our team.

   

  At Midwest Tape, we know our people are the reason for our success. We value our employees and believe in empowering them to help them thrive. We offer competitive pay and benefits, a healthy work/life balance, and appreciation for a job well done.  

   

  Benefits:

  Medical, dental, & vision insurance401k + matchProfit sharingPaid vacation and personal timeFlex time10 paid holidaysCompany performance bonusHoliday bonusTraining & career development opportunities*Position Summary: *

  The Business Systems Analyst will operate in an Agile development environment and function as a Feature Product Owner, focused on defining assigned solutions for mobile and web applications. This collaborative innovator works with a cross-functional group to develop requirements for new solutions to support the goals of the company. This position requires knowledge of Agile methodology including best practices for review of a product backlog, writing and interpreting Initiatives, Epics and Stories. Success in this role will involve efficient and timely communication to technical and non-technical team members, proactive coordination, love of new technologies, a strong desire to learn, a curious nature, and a passion for creating winning customer experiences and removing inefficiencies.

   Primary Duties and Responsibilities:

  Advocate for library customer and patron needs within the Product Discovery area.Effectively manage and prioritize backlog working closely with the product owner and area product ownersDevelop a deep knowledge of hoopla Digital and eCommerce platformsCollect, review, and analyze complex or confidential information to present to stakeholders and to support feature requirements.Maintain professional and technical knowledge by attending educational trainings and workshops, reviewing professional publications and other relevant resources.Create functional and technical documentation to support designs, implementation, and architectureBuild trust through strong, long-term relationships with cross-functional Business and Technical teams.Communicate effectively with product and technology stakeholders on requirements and product deliveryKnowledge of Agile/Scrum project management methodologiesBalance the business needs with technical constraintsProvide clear communications regarding roles, responsibilities, and desired business values. Drive visibility and transparency of upcoming milestones, and release dates through the development process.Demonstrate effective and collaborative communication with internal team members and all business partners.Excellent organizational and time-management skills

   

  Skills:

  Able to elicit cooperation and effectively collaborate with cross-functional, cross organizational teams to create Product Backlog, Epics. Stories, and other deliverables.

  Able to conduct business and system analysis for the assigned product 

  A passion for understandi

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