Home
/
Comprehensive
/
Business Office Associate - Part Time
Business Office Associate - Part Time-May 2024
Fort Worth
May 8, 2025
ABOUT CARMAX
CarMax makes the process of buying and researching quality used cars simple, enjoyable, and stress-free—with a focus on honesty, integrity, and customer satisfaction.
10,000+ employees
Consumer Goods & Services, Technology
VIEW COMPANY PROFILE >>
About Business Office Associate - Part Time

  7112 - Fort Worth/Arlington - 8400 Anderson Blvd, Fort Worth, Texas, 76120

  CarMax, the way your career should be!

  Provide an iconic customer experience - Summary:

  Under general direction from the Business Office Manager, this position is responsible for providing exceptional customer service in a fast paced, team-oriented environment through the facilitation of the sales, auction, and appraisal process. These processes include responsibility for cash management, processing and auditing of paperwork associated with sales, and providing exceptional customer service by answering questions and handling incoming calls.

  What you will do - Essential Responsibilities:

  Assists store personnel and all store departments in their daily functions while adhering to CarMax guidelines

  Provides customer service by greeting customers, balancing overflow traffic, listening to and answering customer questions and explaining paperwork process.

  Seeks win/win solutions for the customer and partners appropriately

  Processes paperwork associated with retail/wholesale automobile sales may include printing daily reports, maintaining deal jackets, contacting finance companies regarding contracts, obtaining required information regarding registration and/or titling, processing reassignments, and auditing completed paperwork

  Processes auction sales, dealer registration, and/or appraisal lane purchases to include the collection of titles (calls and follow up),

  payoffs, proper paperwork and signatures from customers in order to send the appropriate documentation to the Home Office for the funding of drafts

  Manages multiple pay types including receiving and counting money, distributing funds, preparing deposits and handling of the safe withconsiderations to security and loss prevention.

  Processes paperwork affiliated with the state DMV. This may include submitting paperwork necessary to title or and register a vehicle for a customer after the sale or obtaining a title for a customer after the sale.

  Mentor new Business Office Associates, as well as, train other store departments on Business Office process and procedure

  Clerical responsibilities may include, but is not limited to: copying, filing, reconciliation of missing dealer plates or information and data entry into Microsoft Excel and proprietary systems as required for logging vehicle registration tags.

  Answers multi-line phone system, responds to callers’ needs and direct calls as appropriate.

  Learn and succeed as part of a team:

  Pleasant, but noisy office environment

  Numerous distractions and disruptions due to incoming communication

  May require walking or standing for extended periods of time

  Variety of work schedules with shifts that do include nights, weekends, and holidays.

  Wear CarMax clothing (acquired through the company) at all times while working in the store

  Qualifications:

  Work requires ability to:

  Read, interpret and transcribe data in order to maintain accurate records

  Use resources and partnership to balance the needs of the customer and the business

  Understand numeric filing system

  Use word processing, spreadsheet and other programs, displaying intermediate PC skills

  Ability to prioritize and multi-task in a deadline oriented environment which requires above average organizational skills and attention to detail

  Lift objects that weigh as much as 15-20 lbs

  Speak and listen effectively in dealing with both internal and external customers, in person, over the phone, and written

  Complete CarMax provided training as required

  Develop partnerships with Sales team and other departments in order to provide quality customer service

  Maintain confidentiality of all records, files and reports within the scope of the position

  Report Asset Protection and/or Human Resource related issues to management

  Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Truck Driver on-the-job CDL Training
Time for a Job Change?Make more of yourself and for yourself. Roehl Transport will pay you to get your CDL (https://www.roehl.jobs/driving-jobs/cdl-truck-driving-schools) & earn a great a living
Production Supervisor - Rotating Shift
Want to build a stronger, more sustainable future and cultivate your career? Join Cargill's global team of 160,000 employees who are committed to safe, responsible and sustainable ways to nourish the
Senior Wireless Network Infrastructure Specialist
Senior Wireless Network Infrastructure Specialist Req ID 17615 Senior Wireless Network Infrastructure Specialist Who We Are At WSP, we are driven by inspiring future-ready pioneers to innovate. We’re
Metal Worker Supervisor (General Foreman - UNICOR)
Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Our highly-skilled, diverse
Software Developer 3
Job Description Cloud Engineering Infrastructure Development Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks etc. As a member of the software e
Senior Software Developer
Job Description Cloud Engineering Infrastructure Development Design, develop, troubleshoot, and debug software programs for databases, applications, tools, networks etc. As a member of the software e
Part Time Merchandiser Canada LK
Summary ASM Advantage Retail Programs Team is currently hiring for a Merchandiser - Part Time (PT) for cosmetic relines execution. What We Offer: $20 Day Time work-Monday through Friday Flexible shif
Day CNA (Part-Time)
Celebrated as the #1 Top Workplace in the D.C. region for 2023 by The Washington Post, Goodwin Living is more than a team – it's a global family of individuals who represent more than 65 countries. P
Bio Med Equipment Tech II, Sacramento and Bay area
Overview Dignity Health Medical Foundation established in 1993 is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an af
Rep 1, Cust Svc Billing 3/15/2024
At a Glance Full-time entry-level to mid-level customer service role resolving customer billing inquiries and account issues, adjusting services as requested, and upholding positive customer relation
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved