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Business Development - Military Liaison
Business Development - Military Liaison-March 2024
San Antonio
Mar 30, 2026
About Business Development - Military Liaison

  The Business Development Military Liaison's role is to identify installations within the US and abroad who would benefit from our services.

  Educate referral sources on service lines.

  Build relationships and problem solve with the referral sources to ensure their needs and those of the patient are met.

  Should be able to discuss military protocols, assist with coordination of admissions and discharges in order to build census.

  A key part of the job is identifying new possible referral sources.

  Must be able to travel 3+ days a week in the USA and abroad.

  Develop and maintain positive relationships and be available to referral sources 24/7.

  Will assist in executing strategic plans for growth with SABHH.

  Ensures strategic branding.

  Promotes and motivates marketing and other key staff in referral and admission development.

  Prepares and makes program presentations to agencies, prospective referral sources, local community officials and other influential key to the success of defined community liaisons programs.

  Monitors referral/admission/discharge statistics and analysis to integrate required plan adjustments with marketing.

  Ensure that administration maintain up to-date key account records including background, contact history, objectives, referral trends, etc.

  Ability to develop an adequate knowledge of State, Federal and other regulatory requirements related to the facility.

  Maintain up-to-date information, as needed, on specifically assigned competitors including pricing, census, product information, and marketing strategies.

  Review Intake activity and daily to discuss adjustments as needed.

  Monitor competitive activity and report to team members and leadership.

  Participates in intradepartmental and interdepartmental activities directed at improving communication, coordination, and quality patient care.

  Initiate census recovery plans as needed.

  Maintain account list.

  Establishes good rapport and communicates well with persons inquiring about facility services.

  Provides customer services to referral sources.

  Other duties as needed.

  Requirements

  Bachelor’s degree in Marketing, Clinical Program or related field. Master’s degree preferred. Experience will be considered in lieu of degree, High School Diploma required.

  Military experience a plus.

  Two years' experience in a hospital setting preferred.

  Strong customer service skills.

  Strategic problem solving with ability to adopt to change and /or uncertainty.

  Knowledge of regulatory standards, compliance requirements and hospital policies and procedures.

  Continuously strives to meet/exceed goals.

  Good written and oral communication.

  Attention to detail and understands market trends.

  Must be a self-starter.

  Able to work autonomously or as a member of a team.

  Must be proactive in identifying resource and problem solving.

  Benefits

  Health Insurance

  Vision Insurance

  Dental Insurance

  401K Retirement Plan

  Healthcare Spending Account

  Dependent Care Spending Account

  PTO Plan with Holiday Premium Pay

  Life Insurance (Supplemental Life, Term, and Universal plans are also available.)

  Short and Long-Term Disability (with additional buy-in opportunities)

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