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Business Continuity Risk Reporting Manager
Business Continuity Risk Reporting Manager-March 2024
Charlotte
Mar 28, 2026
About Business Continuity Risk Reporting Manager

  BUSINESS CONTINUITY RISK REPORTING MANAGER

  WHAT IS THE OPPORTUNITY?

  Business Continuity Risk Management (BCRM) program is in the second line of defense and is accountable for CNB's BCRM strategy and framework, enabling CNB to identify, measure, monitor, and mitigate the risks associated with business continuity arising from CNB's business processes, people, systems or external events. BCRM works across CNB's businesses and functions, providing independent oversight and challenge to ensure effective implementation of BCM practices in compliance with regulatory and policy requirements. BCRM is also accountable to provide insight on CNB's overall business continuity risk profile.The Business Continuity Risk Management (BCRM) Risk Reporting Manager is responsible for leading the delivery of comprehensive, accurate, and timely reporting to senior management on CNB-wide Business Continuity Risk. This position will collaborate with colleagues to identify and design new key-risk-indicators (KRIs), enhancements to existing KRIs, and working with partners across the enterprise to enhance dashboards, risk appetite measures, reporting, etc.

  Risk Management Division

  This is a great opportunity to grow your career with a stable and expanding organization as a member of City National's Risk Management team. The focus is on ensuring business activities remain safe, compliant and well-positioned for future opportunity and sustainable growth.

  What you will do

  Develop Business Continuity Risk reporting methodologies and processes to ensure that issues, risks and gaps are identified, reported, and addressed to enable effective overall profiling of business continuity risks.

  Develop and implement key risk indicators, key performance/control indicators to assess and enable business continuity risk profile, and control effectiveness through collaboration with Operational Risk Shared Services (ORSS) and other 1LOD and 2LOD partner-teams.

  Conducting analytics to identify and assess trends and areas in CNB’s management of business continuity risk that require attention.

  Enabling data analytics in support of business continuity risk thematic reviews being led by the BC Risk Managers.

  Effectively monitor the tracking of issues, gaps, and exceptions and mitigation plans as they relate to business continuity risks to ensure timely resolution.

  Track and analyze risk metrics to understand the Bank’s overall business continuity risk exposure.

  Prepare business continuity portfolio and risk aggregation reporting and performance to senior executives.

  Ensure timely and accurate escalation of issues and observations of non-compliance or risks outside of acceptable thresholds.

  Evaluate the BCRM program to identify optimization opportunities and provide recommendations for process improvement.

  Providing assurance that existing controls are effectively managing risk (and new controls are effectively designed).

  Drive the ongoing evolution of the reporting framework to maintain an effective Business Continuity Risk Profile to support oversight and challenge of Business Continuity Risk and to meet business and regulatory reporting requirements.

  Work with senior management and colleagues to understand information and data needs, utilizing advanced knowledge of the various Governance & Risk Control (GRC) reporting tools and data sources to develop reporting solutions.

  Build and maintain a roadmap for ongoing enhancements to enable the identification and management of issues, risks, and gaps, and effect change to meet the needs of BCRM oversight, challenge, control assurance and reporting accountabilities.

  Work with Analytics and Risk Intelligence teams to ensure timelines and key deliverables meet the roadmap.

  Must-Have*

  Bachelor's Degree or equivalent experience

  Minimum 7 years of Business Continuity Management, Operational Risk or Resilience practitioner assurance and / or oversight, or business continuity audit or compliance experience

  Minimum 5 years of experience in data management, analysis and reporting

  Skills and Knowledge

  Demonstrated ability to design, develop and produce reporting for senior management

  Advanced quantitative, analytical and problem solving skills

  Experience in data management and analysis in Tableau, Appian, Excel and/or SQL

  Proficient at manipulating large datasets, and the MS office suite of products

  Strong understanding of the business continuity risk governance framework and practices

  Effective story-telling skills – can translate data and information into insights and advice

  Currently hold or quickly obtain industry recognized certification within the business continuity industry.

  Excellent oral and written communications skills; Must be articulate and persuasive.

  Ability to drive change to business practices by working effectively. Self-starting with the ability to multitask and prioritize in a dynamic, fast paced environment.

  Ability to analyze a process and recommend ways to improve quality, controls, and efficiency.

  Compensation

  Starting base salary: $92,114 - $156,880 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

  *To be considered for this position you must meet at least these basic qualifications

  The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

  Benefits and Perks

  At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues. Get an inside look at our Benefits and Perks (https://image.emails.cnb.com/lib/fe5e15707c640c78771c/m/10/cbedd856-c2fc-491b-a625-3ab7a0fd9a65.pdf) .

  INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

  City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

  ABOUT CITY NATIONAL

  We start with a basic premise: Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues to be at the heart of our company today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies.

  #CA-AP

  #LI-AP

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