Great career opportunity for a Salesforce Business Analyst to join a leading international technology provider that has widely implemented Salesforce and continues to drive new projects and further enhancements.

　　The Opportunity

　　Esko is a leading provider of packaging software to clients around the world, enabling them to produce the best packaging for billions of consumers.

　　Working within Esko’s Business Application Team and based 2 days a week at our Gent office, this is a key Salesforce BA role, supporting ongoing implementation projects (CPQ, Sales, Services etc) as part of our wider global transformation to a Digital organization.

　　The BA interacts between the business, Salesforce Architects & developers, to introduce business enhancements, and other value-added feature requests.

　　Salesforce is mature across Esko but within a fast-evolving and dynamic SaaS organisation, with many custom business processes and add-ons, there’s always ongoing new projects, continual change and challenges, and excellent Salesforce learning opportunities.

　　Day to day responsibilities:

　　Translate business processes and requirements into Salesforce solution, including systems integrations

　　Lead the transformation from the legacy CRM Solution and establish a global Salesforce architecture by integrating Salesforce solution across functional lines globally

　　Organise user groups and build a network with functional management to identify areas where the applications can support and enhance business processes.

　　Clarify and analyse requirements, write specifications and test the quality of the implementation

　　Lead the escalation handling: raise the flag, take ownership, propose action plan to direct peers in Corporate IT and with other internal stakeholders or external partners

　　Troubleshoot questions/problems from the user community (based on good business process knowledge)

　　We’re looking for…

　　At least 2 years' experience in a business analysis role for a Salesforce project implementation (CPQ is advantageous but not critical)

　　Strong verbal & written communications (fluent English), cross-functional collaboration, relationship building, listening, and influencing skills

　　​Experience with one or several functional scope or processes: Sales, Service, Marketing, Opportunity, Quote, Order to cash, Product

　　Experience with one or several of the following ecosystem: CPQ, ServiceMax, PDF-Butler, mobile app, Showpad Community Platform, Pardot, Outreach, Ringlead, Mulesoft, Billing

　　Salesforce Certifications are highly desirable

　　Desire to learn new concepts and take on new challenges 

　　About Esko

　　Esko is an award-winning global provider of software and hardware solutions for packaging, labels, and display industries. With 1800 people worldwide, Esko is part of Veralto, a $5bn group of companies that positively impact people’s lives.

　　We celebrate diversity and are immensely proud of our inclusive culture where everyone feels they belong, and all voices are heard.

　　At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

　　If you’ve ever wondered what’s within you, there’s no better time to find out.

　　Veralto and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.