Description

　　This position will follow our hybrid work model. We expect the selected candidate to work 2-3 days a week at our corporate offices in Saint Petersburg, FL, Memphis, TN, Southfield, MI, or Denver, CO.

　　Job Summary:

　　Acts as a partner with the business to facilitate and implement technology solutions. Responsible for writing system requirements that will ensure the technology solution will meet the needs of the business. Leverages appropriate technical resources. Requires a high-level understanding of systems, industry, and end-user requirements. Applies specialized domain knowledge in monitoring, assessing, analyzing, and/or evaluating processes and data. Makes judgments and recommendations based on analysis and knowledge.

　　Essential Duties and Responsibilities:

　　Creates detailed business requirements for functional (e.g., business processes, rules) and non-functional (e.g., data, security) capabilities.

　　Validate test cases to ensure that scripts will evaluate the business function being performed.

　　Gathers and interprets information from multiple sources (including databases, interviews, etc.) and makes recommendations.

　　Provides support for application development teams, including documenting business processes.

　　Translates technical concepts to a business audience and business information to a technical audience.

　　Participates in developing estimates and implementation plans for technical solutions.

　　Partners with team members to develop project schedules, reports, and documentation. May be required to act as project lead on small to medium projects and/or provide direction to others on the team.

　　Works with User Experience / Design resources to help visualize requirements into prototypes.

　　Understands and applies principles in risk management, issue tracking, and change management.

　　Performs other duties and responsibilities as assigned.

　　Qualifications

　　Experience and Skills:

　　Minimum of a Bachelor’s degree in Computer Science, MIS, Business, or related degree and three (3) years of relevant experience or a combination of education, training, and experience.

　　Financial Services experience is highly preferred.

　　May occasionally work a non-standard shift, including nights and/or weekends, and/or have on-call responsibilities.

　　May work in a team environment or project room to facilitate collaboration.

　　Knowledge of risk management, issue tracking, change management, and requirements gathering.

　　Licenses/Certifications:

　　None required.Competencies and Behaviors:

　　Analysis : Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions.

　　Curiosity :Demonstrate an investigative mindset, probing beneath the surface to understand root causes and hidden opportunities. Exercise critical questioning and actively seek out information from various stakeholders to illuminate insights and solutions that are not immediately apparent.

　　Communication : Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.

　　Exercising Judgment and Decision Making : Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints, and probable consequences.

　　Technical and Professional Knowledge : Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remain current with developments and trends in areas of expertise.

　　Building Effective Relationships : Develop and use collaborative relationships to facilitate the accomplishment of work goals.

　　Client Focus : Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.

　　Job: Technology

　　Primary Location: US-TN-Memphis-Memphis

　　Other Locations: US-MI-Southfield-Southfield, US-FL-St. Petersburg-Saint Petersburg

　　Organization Technology

　　Schedule Full-time

　　Job Shift Day Job

　　Travel No

　　Req ID: 2400274