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Business Analyst II (Product Owner) - Export Legacy, IS Operational Experience
Business Analyst II (Product Owner) - Export Legacy, IS Operational Experience-March 2024
Seattle
Mar 31, 2026
About Business Analyst II (Product Owner) - Export Legacy, IS Operational Experience

  “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

  Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  18,000 trained professionals

  350+ locations worldwide across 60+ countries

  Fortune 500

  Globally unified systems

  Our Export Legacy development teams are responsible for maintaining and enhancing our mission critical system of record, Expeditors Transportation Management System (e.tms Export). We use the term Legacy to describe our Export system because it provides enduring value to our thousands of users worldwide. We benefit from a balance of maturity, tenacity, and good humor, allowing us to deliver best in class results. In doing so, we support our global operations and migration efforts, and allow Expeditors to remain competitive and compliant within the industry. Come join us, and quickly see the impact of your work in the context of larger market trends and regulations.

  The Product Owner (PO) will lead their team by setting the vision and defining the functional outcome of the software that the team will deliver. They are accountable to the development team, Product Management, business stakeholders and IS management to deliver customer value through the team's software products. The PO has a fundamental understanding of the business and technical domain for which the team is responsible. As such, the PO must be able to give direction to software development team members so that they understand how each of their individual contributions align with the Program objectives and overall company vision.

  Most importantly, the PO will serve as the customer proxy to guide their team's development priorities to meet the long-term product vision, customer feedback, and market opportunities by ensuring that the highest value features are developed and delivered to users through SAFe Lean-Agile development practices.

  Having a strong sense of curiosity about logistics, exceptional interpersonal skills, and an innate customer service-oriented attitude are essential for being successful in this position.

  ROLES AND RESPONSIBILITIES

  Serve in a decision-making, leadership role on an Agile Scrum team as Product Owner

  Be a highly visible, fully embedded team member who attends all team-level check-ins, meetings and other events

  Build, refine, and prioritize team backlog in alignment with the Program vision and roadmap

  Draft specific team objectives for each iteration and Program Increment (PI) that align and contribute to Program objectives and overall company strategy

  Break features down into stories, define story acceptance criteria and accept stories as done

  Represent the team at Program-level meetings and pass relevant information back to the team

  Participate in team demos, reviews and retrospectives with an eye toward continuous improvement

  Prepare for Program activities, including PI Planning, System Demos, and Inspect and Adapt

  Craft meaningful requirements that align stakeholder needs to Capabilities

  Collaborate with Product Managers and other Product Owners in Continuous Exploration to understand the business context, define features, and identify dependencies

  Bridge the gap between the development team and business stakeholders to address complexity or ambiguity

  Analyze and decompose complex business requirements to build software systems and influence design for testability and scalability

  This position is on-site and will reside in the greater Seattle, WA. area at one of the following locations depending on availability. Candidates must be local or willing to relocate. Relocation assistance is not offered for this position.

  Downtown Seattle

  Federal Way

  Lynnwood

  Bellevue (Factoria)

  MINIMUM QUALIFICATIONS

  Experience and proficiency with software development lifecycle and software development methodologies including SAFe, Lean, Scrum and Agile

  Certification or ability to become certified as a SAFe Product Manager/Product Owner

  Proven interpersonal skills and the ability to build relationships with a wide spectrum of people including senior leaders, customers and people across geographies

  Effective at navigating ambiguity and helping diverse teams drive towards clarity and consensus

  Excellent time management and organization skills

  Outstanding verbal and written communication

  2+ years of software business analysis experience or equivalent operational experience in logistics/brokerage

  Management of multiple and competing priorities

  Ability to recognize and mitigate risks

  Driven, strong 'get it done' attitude

  DESIRED QUALIFICATIONS

  Ability to elicit and define functional and non-functional Acceptance Criteria

  Ability to compose concepts, ideas, and designs into actionable/measurable deliverables

  Expertise in creating, analyzing, and improving processes

  Highly literate in current industry issues, topics and market drivers that affect our software

  A curiosity about software engineering tools and practices that facilitates better decision-making and better relationships with team members

  A strong interest and desire for knowledge about the commercial and operational aspects of Expeditors' network and the broader transportation industry

  System or Data analysis experience

  Experience creating and utilizing SQL queries or data analysis tools and reporting systems

  Understanding of the transportation/global logistics industry

  Working knowledge of Office 2013 or above, Azure Dev Ops (VSTS/TFS), SharePoint

  Passion for technology

  Experience as a Product Owner for an Agile team

  Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not transfer or sponsor applicants for U.S. work authorization (such as an H-1B visa) for this opportunity.

  Position is full time (40 hours per week) Monday through Friday. We are a business professional attire company

  Expected base salary: $95,000 to $120,000

  May be eligible for bonus following first year of continuous employment in position

  Expeditors offers excellent benefits:

  Paid Vacation (first year prorated based off month of hire then eligible for 15 days) 

  Holidays (10)

  Flexible Days (2)

  Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)

  401(k) Retirement Savings Plan with employer match

  Employee Stock Purchase Plan (ESPP)

  Medical, Prescription Drug, Dental & Vision Coverage

  Health Savings Account (HSA)

  Life and Disability Insurance

  Paid Parental Leave (additional eligibility criteria)

  Dependent Care Flexible Spending Account (DC FSA)

  Commuter Benefit

  Employee Assistance Program (EAP)

  Training and Personnel Development Program

  Educational Assistance and Reimbursement

  Position is full time (40 hours per week) Monday through Friday 

  Business professional dress code

  All your information will be kept confidential according to EEO Guidelines.

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