Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

　　Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

　　We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

　　Unum is changing, and we’re excited about what’s next. Join us.

　　General Summary:

　　Business Analyst I - IT are responsible for working with the agile team and the Product Owner to define and document acceptance criteria. They ensure the solutions delivered are of high quality by collaborating with their agile team members and by leveraging/using appropriate elicitation/documentation practices for the team. They are active team members who participate in the estimation of work required to deliver software features.

　　Job Specifications:

　　Bachelors Degree preferred, or equivalent experience

　　2+ experience working as part of an agile team a plus

　　Experience and knowledge of benefits business processes

　　Key knowledge of Navalink, BAS, other Benefits applications, and work flow processes

　　Passionate about the business direction, priorities, results, and customer experience.

　　Has demonstrated good analytical abilities

　　Takes a logical, analytical approach to problem solving and pays close attention to detail

　　Self motivated and results oriented

　　Demonstrates good oral and written communication skills.

　　Strong team player; able to work effectively within a team and more broadly with people from a variety of backgrounds and areas across the organization.

　　Takes an innovative approach to problem solving

　　IIBA certifications are a plus

　　Duties and Responsibilities:

　　Ensures that Product or adoption KPIs identified can feasibly be measured and tracked within development and delivery activities, ensuring key data points are identified and included from the outset within the scope of the agile teamwork

　　Maintains holistic understanding of relevant client personas and uses these personas to refine work items to develop shared understand across the Agile Team of the client needs

　　Ensure that key information needed to support PO prioritization is current, accurate and available in a usable format to drive high quality decisions.

　　Ensure functional and non-functional requirement’s, with appropriate documentation are represented effectively in the product backlog

　　Fully engages and leverages methodologies outlined in relevant product area. Eg. Customer Journey, Agile Methodologies, Program Execution Framework ie. Program Ways of Working

　　Maintains a set of tools and skills to elicit client needs and requirements using appropriate techniques (often times elicitation will require work on artifacts such as Personas, User Stories and/or Story Maps)

　　Determine and use the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to the source

　　Engages in industry analysis of trends, technology, and market advancements

　　Has a detailed knowledge of business processes for assigned business portfolios and has suggestions or ideas on how to improve

　　Assists the agile team with internal test execution, inclusive of documenting results, managing and tracking defects, and trouble-shooting issues that arise out of testing

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　　IN1

　　Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

　　Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

　　The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

　　$60,500.00-$117,500.00

　　Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.

　　Company:

　　Unum