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Business Analyst I
Business Analyst I-March 2024
Virtual
Mar 29, 2026
About Business Analyst I

  Provide business function support in various power delivery settings.

  High school diploma with minimum of 5 years experience in specific area of expertise.

  Familiarity with power companies a plus.

  Provide clerical and some administrative support.

  Utilize PC and mainframe applications, such as Microsoft Office, People Soft, Time, EERS, and PassPort proficiently.

  Develop customized reports provided by integrated systems, including Passport, PeopleSoft, Impromptu, etc, and MS Office applications.

  Use oral and written skills to present information.

  Experienced with CRM systems, Microsoft Office programs like Excel/Word, SQL (preferred but not required)

  Strong written/verbal communication skills

  Ability to work with teammates and autonomously

  Keen attention to detail

  Intermediate or advanced analysis/critical thinking skills

  Experience with issue resolution

  Strong time management/prioritization skills (work is fast paced and highly time sensitive)

  Adaptable to processes or systems changes

  Able to provide a positive service experience to internal stakeholders (the role is internal/Ops and not customer facing)

  General:

  Takes initiative, flexible, willing, positive attitude

  Looking for an analyst to join the C&I Billing team :

  Will be addressing internal/external customer inquiries

  Must have proficient experience with Office programs and preferred to have experience with SQL and PowerBI

  Preferred that they have retail energy experience, energy experience or experience with EDI Transactions

  Requirements:

  Bachelors or a combined total of 4+ years of post grad education and experience

  Professional written and verbal communication

  Customer Service Orientation

  Must be able to work independently, be organized, have experience resolving issues and be adaptable to organizational/systemic change

  As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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