body {background-color:#ffffff;background-repeat:no-repeat;background-position:top left;background-attachment:fixed;}h1{font-family:Arial, sans-serif;color:#000000;background-color:#ffffff;}p {font-family:Georgia, serif;font-size:14px;font-style:normal;font-weight:normal;color:#000000;background-color:#ffffff;}We firmly believe that our employees drive the success of the company! With success in mind as the ultimate goal, we strive to create and provide an environment that offers challenging, stimulating and financially rewarding opportunities. We are looking for The Right One to join our team!

　　Are you experienced, flexible and self-motivated? Are you skilled and energized by collaboration and continuous improvement? Do you enjoy a challenging and vibrant work environment?

　　If this sounds like you, you may be The Right One! Please continue on to learn more about this opportunity. Don’t forget to take a look at our comprehensive benefits!

　　BUSINESS ANALYST SUMMARY

　　Under supervision the Business Analyst will perform work that is varied and may be somewhat technical in nature but involves limited responsibility for final decisions, some evaluation, originality or ingenuity required, know and applies fundamental concepts and procedures, may check work or support or earlier levels of technical or staff workers.

　　BUSINESS ANALYST ESSENTIAL DUTIES/RESPONSIBILITIES

　　Triage and resolve an incident or problem and respond in timely manner

　　Review and prioritize incidents and problems based on business requirements

　　Take ownership of user incidents/problems, triage, diagnose and fix or work to determine next level of support required.

　　Communicate with end user with progress, resolution in a timely manner

　　Document issue, process, resolution and correspondence in Incident management system

　　Analyze user needs to determine accurate cross functional requirements

　　Guide users on troubleshooting their own issues where applicable

　　Study and Configure new functionality of existing application offerings

　　Participate in setup and rollout of new applications offerings

　　Provide cross functional knowledge to support system design

　　Create Functional Specifications

　　Demonstrate good customer communication skills in relation to service desk services and projects

　　Develop test scripts for production change control management

　　Facilitate end user training

　　Assist in kaizen activities

　　BUSINESS ANALYST EDUCATION/SKILLS REQUIRED

　　The ideal Business Analyst candidate will have a Bachelor's Degree in IT related field of study, or 3-6 years of experience involving IT related functions across multiple applications

　　The ideal Business Analyst candidate will have the ability to demonstrate working knowledge of BlueYonder (JDA/RedPrairie) processes, relationships and data structure. Experience and ability to demonstrate working knowledge of Oracle E1 integration relationships and master data structure required. The ability to clarify customer expectations and define deliverables. The ideal candidate will also have the ability to create, validate, and maintain end user reports.

　　BENEFITS

　　Competitive Salary with Bonus Opportunities

　　Paid Time Off

　　Comprehensive Medical, Dental and Vision Benefits (Low Premiums!)

　　Flexible Spending and Health Savings Accounts

　　Disability and Life Insurance

　　401(k) with Company Contribution

　　Educational Tuition Reimbursement

　　Flexible Work Arrangement

　　Consistent with the Company’s Flexible Work Arrangement* policy, an essential function of an on-site/office-based position requires an employee to perform a regular portion of their duties at a Company facility. In person collaboration is a critical component of your job and vitally important to innovation, all of which can only be accomplished working on site. Working in this manner is consistent with the Company’s philosophy of “kaizen,” as well as facilitates important team interactions, enhances learning and development, and supports relationship building. These functions are critical to our business operations and consistent with the Company’s value of “genchi, genbutsu, genjitsu” to see and understand where work is done.

　　If your role is as a member of management, you will use in person work time to train, develop and motivate employees. Further, through observation and assessment of processes, you will identify opportunities to enhance employee effectiveness and productivity.

　　A flexible work arrangement is dependent on the nature, scope, essential job functions, requirements, and location of the position.

　　Our company is proud to be an equal opportunity employer! It is the policy and commitment of the company to maintain a work environment that provides equal employment opportunity (EEO) for all its employees and applicants. We are committed to providing equal employment opportunities without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital/domestic partner status, veteran status, disability, genetic information or any other applicable lawfully protected basis. This policy applies to all terms and conditions of employment.

　　We seek to employ individuals qualified for a position by virtue of job-related educational standards, training, experience, and personal qualifications.