This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11601310 Department

　　BSD BIS - Device Support Services

　　About the Department

　　Biological Sciences Division, Information Services (BSDIS) is theinformation technology group responsible for supporting the technologyneeds of the BSD. Technology Solutions & Services is a section of BSDISthat supports end user computing devices in administrative, clinical,and research departments within the BSD. We are currently growing ourservice area of Audio-Visual support.

　　Job Summary

　　The job supervises and monitors a team of BSDIS support staffresponsible for audio-visual services and working closely with staff andfaculty within a unit. Responsible for the team who is assembling,operating, and maintaining audio-visual equipment for meetings,classrooms, etc.

　　This position also provides audio-visual support to BSD auditoriums,conference rooms, and classrooms across several BSD buildings. They willinteract with University IT (IT Services) and/or University of ChicagoHospital IT (UCM IT) to restore service and/or identify and correct coreproblems as well as work to align on technologies and strategy.

　　Responsibilities

　　Leadership and Team Management:

　　Lead and manage the AV team, fostering a collaborative andinnovative environment.Provide mentorship, professional development, and training to teammembers.Schedule and assign tasks to ensure the efficient operation of AVservices across campus.AV Technology Support:

　　Maintain, troubleshoot, and repair a wide range of AV equipment,including projectors, sound systems, interactive displays, and videoconferencing systems.Collaborate with academic departments and faculty to support theirAV needs for lectures, presentations, and events.Stay updated on emerging AV technologies and make recommendationsfor upgrades and improvements.Classroom and Event Support:

　　Oversee the setup and operation of AV equipment in classrooms,lecture halls, and event spaces.Ensure that all AV systems are functional and user-friendly forinstructors, presenters, and event organizers.Provide technical support during lectures, workshops, and specialevents.Project Management:

　　Plan and manage AV projects, including equipment installations,upgrades, and renovations.Collaborate with other departments, such as IT and Facilities, tointegrate AV systems into campus infrastructure.Monitor project budgets and timelines to ensure successfulcompletion.Training and Documentation:

　　Develop and deliver training programs for end-users and staff on AVequipment and best practices.Maintain clear and up-to-date documentation on AV systems,configurations, and procedures.Vendor and Budget Management:

　　Manage relationships with AV equipment vendors, negotiate contracts,and oversee procurement.Monitor the AV budget, control expenditures, and seek cost-effectivesolutions.Quality Assurance and Compliance:

　　Ensure AV services comply with industry standards, ADA regulations,and accessibility requirements.Conduct regular quality assessments to maintain high standards ofservice delivery.Other Responsibilities:

　　Coordinates all levels of production management, includingresearching and purchasing video/audio equipment and administeringmedia servers. Continually evolves processes and protocols andimplements new hardware, software and equipment solutions to enablehigher quality productions with improved workflow and shorterturn-around times.Plans and conceptualizes the scope of projects, and provides contentstrategy and editorial direction.Plans team priorities, supervi es personnel, develops and managesbudget, plans for growth and expansion and delegates staff time andother resources.Manages some client relations, develops proposals, and may negotiateproject budgets.Performs other related work as needed.Minimum Qualifications

　　Education:

　　Minimum requirements include a college or university degree in relatedfield or an equivalent combination of education and experience.

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　　Work Experience:

　　Minimum requirements include knowledge and skills developed through 5-7years of work experience in a related job discipline.

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　　Certifications:

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　　Preferred Qualifications

　　Education:

　　Bachelor\'s degree in a related field or equivalent combination ofeducation and experience.Experience:

　　Minimum of 5 years of experience in AV technology and support, withat least 2 years in a leadership role.Technical Skills