Home
/
Customer Service
/
Brokerage Service Support Specialist
Brokerage Service Support Specialist-August 2024
Raleigh
Aug 28, 2025
ABOUT FIRST CITIZENS BANK
First Citizens Bank is a full-service financial institution with nearly 550 locations nationwide.
10,000+ employees
Financial Services
VIEW COMPANY PROFILE >>
About Brokerage Service Support Specialist

  Overview

  This position provides client support for brokerage products, services, and accounts. Answers inquiries, resolves issues, and assists clients with requests. Executes trading instructions on various security classes. Facilitates the daily workflow by executing trading instructions and maintaining department documentation. Maintains knowledge of offered brokerage products, services, and available resources in order to provide comprehensive client support.

  Responsibilities

  Client Service - Receives, researches, and resolves client inquiries and concerns. Addresses trading questions as well as requests regarding the department account platform.Business Support - Supports the department account platform and the ongoing servicing of accounts. Maintains documentation related to sales and service changes on client accounts. Assists management with special projects.Business Proficiency - Maintains knowledge of brokerage products, accounts, and services as well as Bank policies and procedures. Remains current on trading processes and requirements. Understands the different tools and resources available to address client concerns for each product and service.Security Trading - Executes accurate, timely trading instructions on various security classes. Reconciles all trading instructions and orders from field associates or external client requests. Ensures compliance with all applicable trading regulations. Serves as a liaison between clearing firms, clients, and associates.Qualifications

  Bachelor's Degree and 0 years of experience in Sales and Banking including Securities Trading OR High School Diploma or GED and 4 years of experience in Sales and Banking including Securities TradingLicense or Certification Type: Possess valid Series 7, 63, 65 or 66, and state-specific life and health insurance licenses Required Skill(s): Understanding of back office roles for a broker dealer

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Internal Service Representative
ABOUT HUB INTERNATIONAL: HUB International Limited (HUB) is the 5th largest global insurance and employee benefits broker, providing a broad array of property, casualty, risk management, life and hea
Client Service Associate
Your role Are you truly service oriented? Do you know how to take care of people? We're looking for a Client Service Associate to: • keep management systems up-to-date with client information • educa
Application Support
Description Kforce is immediately seeking an experienced Application Support for our enterprise telecommunications and mass media client based in Charlotte, NC.Duties Include: You will be part of a 1
Full-Time Store Support Lead
At Kohl's our strategy is to become the most trusted retailer of choice for the active and casual lifestyle. Be part of a team culture that values diversity and inclusion, works hard to help each oth
Operations & Customer Service Executive
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Financial Services Representative
Job Description Advises and counsels admitted patients of financial responsibility and self-payments. Processes payments, issues patient receipts, and maintains collection log. Job Responsibility Int
On-Site Service Specialist
Your responsibilities: You will be responsible for the management of the facility & and factory network, servers, & and hardware; and liaison to IT vendors to ensure business continuity.You w
Client Service Associate
Your role Do you enjoy going above and beyond and ensuring client's needs are met and exceeded? We're looking for a Client Service Associate to: • perform all tasks related to Client Operations (acco
Senior Patient Account Representative
Job Description Monitors the activities and performance of physician practices to ensure that billing related functions are performed in an efficient manner consistent with department policies and pr
Customer Quotation Representative (French Speaking)
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on t
Copyright 2023-2025 - www.zdrecruit.com All Rights Reserved