Overview: Responsible for the oversight of daily branch operations, security, growth, community service activities and overall branch performance. Performs a variety of duties to generate new business with a focus on lending and deposit growth.
+-----------------------------------------------------------------------+| Responsibilities and Results: |+-----------------------------------------------------------------------+| - Manage the staff, facilities, and activities of the office || - Thorough understanding of the bank's products and services || - Deliver professional and courteous communication with current || customers, potential customers, employees, referral sources, and || management, including timely responses to inquiries, on-going || updates, follow-up, etc. || - Develop and maintain a referral network of community members, || realtors, builders, accountants, associations, individuals etc. || - Maintain branch quality standards as set forth by management || - Assist branch staff as needed regarding day-to-day activities, || conflict resolution, authorizations, etc. || - Generate mortgage and consumer loans in the lending area and || assist in servicing commercial loan relationships || - Run appropriate and timely qualifying analyses for consumer and || mortgage loans || - Exhibit a working knowledge of applicable bank policies and || procedures including but not limited to, internal and external || compliance requirements, state and federal regulations and || guidelines, etc. || - Provide a high level of customer service while balancing the || requirements of the policies and procedures of the bank and the || products/programs being utilized to service the customer || - Participate in necessary meetings including but not limited to || weekly staff meetings, periodical department, or team meetings, || etc. || - Establish, maintain, and coordinate participation in community || service activities |+-----------------------------------------------------------------------+