Our Bodily Injury Claims Adjuster handles bodily injury and general liability claims through their life-cycle including - but not limited to - investigation, evaluation and claim resolution. The purpose of this position is to provide service to agents, insureds and others to ensure claims resolve accurately and timely.

　　Responsibilities

　　Investigate assigned claims, confirm coverage, and verify damages

　　Take loss reports directly from insured and/or claimants and/or their representatives

　　Initiate claims handling

　　Recommend and maintain appropriate claim file reserves

　　Evaluate, negotiate and settle claims

　　Attendance of depositions, settlement conferences and trials

　　Other related duties as assigned by supervisor

　　Requirements

　　Associate’s or bachelor’s degree preferred

　　3 to 5 years of experience adjusting third-party liability claims; more experience preferred

　　Knowledge of Maine negligence law and fair claims practices

　　Understanding of ISO and Medicare reporting requirements

　　Experience handling litigated and/or multi-party claims that may involve risk transfer preferred

　　Ability to analyze coverage and prepare coverage position letters

　　Ability to obtain adjuster license in New Hampshire and Vermont

　　Commercial lines experience a plus

　　Excellent understanding and skill level of claim handling and customer service

　　Understanding of policy contracts, insurance laws, regulation, the legal environment, and procedures

　　Possess excellent oral and written communication skills via in person, on the phone, or electronically

　　Excellent interpersonal, negotiation, and organizational skills

　　Benefits

　　Concord Group employees are eligible for benefits including medical, vision, dental, life, and disability insurance, sick time and holiday pay, three weeks’ paid vacation, and a generous 401(k) plan with a 6% company match.

　　About Us

　　As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

　　The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.