Bobbi Brown - Make-Up Artist - Edgars Eastgate , Gauteng - 40 Hours - Full Time - Permanent

　　Brand: Bobbi Brown Cosmetics

　　Description

　　Position Summary:

　　Achieve all Brands key performance indicators and targets

　　Provides high touch service to all customers at all times to deliver personalized service dependent on customer’s needs across all generations and all ethnicities.

　　Achieves the brand expectation for appointment and bookings.

　　Responsibilities:

　　Create ways to achieve sell through targets

　　Provide welcoming, personal, professional service to all customers at all times.

　　Demonstrate effective communication skills, listen to the customer, ask questions, investigate preferences and make the experience interactive.

　　Assist customers with product and services selection and information.

　　Perform professional and appropriate makeup applications to achieve the look the customer desires.

　　Obtain customer data for CRM system or other client list as required.

　　Keep informed about products, company information and store information.

　　Actively participate in events and new product launches and ensure 100% sell through within 6 weeks

　　Actively participate in training sessions and partnered store mandatory training sessions.

　　Inform customers timeously about promotions & events

　　Ensure personal hygiene levels are at a high standard

　　Ensure counters, shelves and cupboards are kept clean and dust free at all times

　　Ensure discontinued stock is removed

　　Ensure cleaning tools are stocked and in good condition

　　Ensure display is per merchandising guideline

　　Assist in Inventory Management

　　Assist daily in stock and hygiene supplies replenishment and maintain appropriate levels throughout the day.

　　Communicate low on stock and out of stocks to the Retail Manager.

　　Assist in the proper rotation of stock

　　Ensure provision in Retek system

　　Ensure all testers are clean and in good condition

　　Maintaining work environment

　　Maintain proper placement and condition of merchandise on counter, in stock rooms and all stock holding areas.

　　Inform management of any store maintenance or Health and Safety issues which might lead to accidents.

　　Administrative Assistance Activities

　　Adhere to proper security procedures regarding handling of cash and assets.

　　Weekly top SKU counts

　　Consolidate sales records weekly and then monthly as per required standard

　　Qualifications

　　Grade 12

　　Experience in the luxury beauty industry/Retail Cosmetics Experience

　　Skilled Make-up Artist or Skincare Specialist

　　Strong Selling Skills

　　Retail/customer service experience

　　Excellent communication skills

　　Abiity to work retail hours

　　Job: Retail - Store

　　Primary Location: Europe, Middle East, Africa-ZA-GT-Johannesburg

　　Job Type: Standard

　　Schedule: Full-time

　　Shift: Variable

　　Job Number: 240528

　　All applications will be considered in accordance to the terms of the Estee Lauder Companies – South Africa Employment Equity Plan. Preference will be given but not limited to candidates from previously disadvantaged backgrounds provided they meet the inherent requirements of the job.