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Boarding Agent, Maritime Ship Agent
Boarding Agent, Maritime Ship Agent-September 2024
Fort Lauderdale
Sep 8, 2025
About Boarding Agent, Maritime Ship Agent

  Dating back to a century ago in 1923, T. Parker Host quickly developed a strong reputation for offering exceptional service and solutions as a ship agency. HOST is the largest dry bulk agent in the United States and handles nearly 4,000 vessels annually, including dry bulk, breakbulk, tankers and cruise ships. As agents, we represent principals from around the world and coordinate directly with both local and international parties for every ship we’re appointed – improving efficiency for our customers. Host Agency continues to develop a strong worldwide network of relationships throughout the maritime community.

  In addition to immediately serving our customers’ vessels, we offer a range of services to add value and support throughout the supply chain – from forwarding and documentation, to commodity reporting, to cargo monitoring.

  Position Summary:

  Entry-level position and springboard to embark on a career in the maritime field. Liaise with pilots, tug boats, linemen, US Customs and Border Protection, US Coast Guard, cargo interests and vessel owners to ensure safe and efficient vessel operations while in port. Excellent opportunity for those looking to spend time in the field, as well as time in the office, handling communications and port expenses. Must be comfortable with a flexible schedule, working nights and weekends as needed based on vessels' schedules.

  Essential Responsibilities and Duties:

  Operations Management

  Boarding of vessels at marine facilities and mid-stream locations

  Coordinate berthing assignments and order pilots, tugs, and linesmen for vessels

  Coordinate and order vessel husbandry services within authorized funding limits

  Provide timely and accurate responses to incoming email requests for assigned ships and general office traffic when required

  Draft, execute, and dispatch commercial documentation with timeliness and accuracy

  Be contactable at all times while on call and maintain readiness to respond to vessel requirements and changes of boarding schedules after office hours

  Follow Company Standard Operating Procedures and seek guidance when modifications for specific calls or other questions arise

  Travel to and provide operations support to other ports when required by the Host management team

  Assist in the training and onboarding of new team members as required

  Regulatory

  Coordinate with U.S. Government Agencies to prepare and submit required documents, verify successful filings of reporting notices, and schedule necessary vessel attendances within required time frames

  Verify successful filing of cargo import, entry, and export manifests within required time frames

  Service

  Maintain professional acumen and a customer service mindset when dealing with Host customer, stakeholder and industry relationshipsEducation, Knowledge, Experience, Skills and Abilities Required:

  Prior customer service experience, required. Prior agency experience, a plus.

  Transitioning military personnel and veterans encouraged to apply.

  Must have valid driver's license with clean driving record.

  Strong interpersonal skills including excellent verbal and written communication skills

  Self-motivated and able to multi-task in a constantly changing work environment

  Analytical and problem-solving skills

  Ability to manage high volumes of electronic communication, both in office and while mobile in the field

  Ability to work evenings, weekends, holidays and adapt to fluid ship port schedules in 24/7/365 port operations

  ASBA agency certified or willing to become within first three months of employment

  Physical Requirements:

  Ability to board vessels via gangway and/or pilot ladder alongside berth and over open water

  Climbing, ascending, descending ladders, stairs, ramps using feet and legs and/or hands and arms

  Must be able to lift and carry 50 lbs

  Subject to inside and outside environmental conditions (cold, heat, wind, rain, snow)

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