Job Title

　　Billing and Receivables Specialist

　　Agency

　　Texas A&M University - Texarkana

　　Department

　　Business Office

　　Proposed Minimum Salary

　　Commensurate

　　Job Location

　　Texarkana, Texas

　　Job Type

　　Staff

　　Job Description

　　Receives cash from students, faculty, and staff in payment for goods and services and accurately records all moneys received. Responsible for maintaining customer service quality when answering inquiries concerning student accounts and making payment arrangements. Manages student accounts, collects third party receivables. Provides administrative support for all matters pertaining to Student Accounts.

　　Salary Information: Expected range is $17 - $19 per hour.

　　ESSENTIAL DUTIES & RESPONSIBILITIES:

　　Ensures prompt and courteous customer service to students, parents, outside agencies, and departments.

　　Assists in the evaluation of student financial services provided and seeks continuous improvement.

　　Serves as a consultant to University offices that need assistance in dealing with student financial problems.

　　Accurately monitors state mandated tuition/fee reductions.

　　Receives outside scholarships, maintains rosters in excel, and notifies the scholarship office of recipients.

　　Prepares student billing statements on monthly basis.

　　Actively pursues delinquent accounts, which requires due diligence with detailed documentation using written and oral correspondence as necessary.

　　Assists with New Student Orientations.

　　Handles cash received at the cashier's window, deposits from departments and payments received by mail.

　　Receives all university revenue including tuition and fees, payment for returned checks, and miscellaneous fees, and enters the information into FAMIS and Banner, the Student Information System.

　　Maintains all daily Business Office reports and receipts through a computerized subsidiary ledger system.

　　Processes all returned checks.

　　Provides general information for departmental needs.

　　Issues and records disbursement of sundry receipt books.

　　Responsible for third-party billings and receivables.

　　Orders all supplies that will be used at the cashier window.

　　Processes and mails all checks from Accounts Payable, including student refunds

　　Contributes to the effective team management of all relevant problems, issues and opportunities.

　　KNOWLEDGE, SKILLS & ABILITIES:

　　Minimum Qualifications

　　High school diploma or equivalent combination of education and experience.

　　Two years of related experience in finance, accounting or fiscal transactions.

　　Knowledge of word processing, spreadsheet, and database applications.

　　Ability to multitask and work cooperatively with others.

　　Excellent written communication, analytical, interpersonal, and organizational skills.

　　Preferred Qualifications

　　Three (3) years’ experience in financial services, preferably with student finances, to include account management, collections, and billing.

　　Commitment to quality customer service.

　　Exceptional interpersonal skills, problem solving skills and the ability to work accurately.

　　Proficient in word processing and spreadsheet application, MS Office preferred.

　　One (1) year college credit

　　Two (2) years' experience in Higher Education

　　SUPERVISION OF PERSONNEL:

　　This position may supervise part-time or student workers.

　　OPEN UNTIL FILLED.

　　To apply: Upload your cover letter, resume and 3 professional references with contact information and with one reference being a supervisor/manager in the questionnaire section of your application.

　　Please remember once you submit your application you will not be able to “revise” or upload any documents. If you have any questions about uploading or a revision to your application, you may contact [email protected].

　　All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

　　Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　As a member of The Texas A&M University System, Texas A&M University-Texarkana is a comprehensive regional university that provides students with academically challenging, engaging, and rewarding educational experiences through quality teaching, scholarship, student support services, co-curricular programming, research, and service.Through the personal attention of our faculty and staff, students are afforded the opportunity to acquire the knowledge, abilities, and skills to become leaders in their chosen professions and to prepare for the opportunities of serving in a global environment.A&M–Texarkana began in 1971 as part of East Texas State University and joined The Texas A&M University System in 1996. Our 375-acre campus, which opened in 2008, is near beautiful Bringle Lake in Texarkana, Texas, in a region known as the Ark-La-Tex.With a commitment to academic excellence, student success, and community leadership, A&M-Texarkana is comprised of three academic colleges: education and liberal arts; business; and science, technology, engineering, and mathematics (STEM). The university accommodates students by offering flexible class schedules, web-based courses, and online degree programs.A&M-Texarkana is a member of the National Association of Intercollegiate Athletics (NAIA) Red River Athletic Conference, with men’s and women’s soccer, men’s and women’s tennis, baseball, and softball programs.

　　The Texas A&M University System is one of the largest systems of higher education in the nation, with a statewide network of eleven universities, seven state agencies and a comprehensive health science center. The A&M System is committed to providing an educational and work environment that is conducive to the personal and professional development of each individual employee. Equal opportunity and access will be provided throughout the A&M System to all students, employees, and prospective employees. Employment opportunities for all A&M System members and locations are updated daily and posted on this searchable website.

　　The Texas A&M System is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.

　　If you need assistance in applying for this job, please contact (903) 223-1360.