This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/12367451 GreenState CreditUnion\Bilingual Member Service Associate\US-IL-Plainfield\Job ID: 2024-3978Type: Regular Full-Time# of Openings: 1Category: RetailGreenState Credit Union\Overview\

POSITION SUMMARY:

This position is responsible for acquiring, expanding, and enrichingmember relationships, while providing exceptional service. The qualifiedcandidate will be member focused, show excellence in accuracy and alltheir work, demonstrate integrity, share one vision through teamwork.Meets and exceeds sales expectations by providing personalized,professional service to all members in an exceptional manner, seekingout opportunities for additional business.

GREENSTATE CULTURE:

At GreenState, we exist to create lasting value for those we serve. Wedo this by putting immense value into our employees, members andcommunities. We empower our employees to create endless opportunities,which will then impact the lives of our members and enhance the vitalityof our communities.

GreenState is proud to offer a Bilingual Pay Program for qualifyingapplicants.

Pay range for this hourly position is $24.02 - $32.24/hr with aprogressive benefits package.

\Responsibilities\

Essential Duties and Responsibilities:

Performs essential duties and responsibilities in the following areaswhich may include, but are not limited to those listed and are subjectto change:

Adheres to the Credit Union Service Standards in carrying outGreenState's mission and vision.

Demonstrates a positive member service (internal and external) focus atall times, greeting members and guests with a smile and eye contactimmediately upon their arrival, using their name or acknowledging them,and thanking them for their business.

Demonstrates teamwork in all interactions with coworkers and in thecompletion of all duties and responsibilities.

Ensures confidentiality of member information.

Supports a diverse and inclusive work environment.

Sales Ask questions, listen to your members needs and offer solutionsthat best fits the needs of your member.

Acts as part of a cohesive team, demonstrating excellent interpersonalskills and the ability to interact positively with other employees.

Ensures confidentiality of member account records and accountinformation. Request identification whenever necessary and provideaccount information to only those members listed as primary or jointowners.

Profile each member to uncover opportunities for additional business.

Responsible for structuring loan applications, working with underwritersand adhering to all lending policies and regulations.

Makes weekly outbound sales calls to members.

Performs all aspects of MSR position. This includes the ability toaccurately balance a cash drawer daily and a firm understanding of allcredit union policies and procedures for cash handling, check handling,and identification.

Builds member relationships by recognizing their financial needs andmeeting those needs with the appropriate GreenState product and serviceor referring them to the specialized department (Wealth Management,Commercial, Mortgage, GreenState Insurance etc.) to be served.

Participates in promotions, contests, and\

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\GreenState Credit Union is an Equal Opportunity Employer and does notdiscriminate against any applicants for employment based on their race,color, religion, sex (including pregnancy, sexual orientation, or genderidentity), national origin, age, physical or mental disability, geneticinformation, veteran status, uniformed service member status, or anyother status protected by law.