bilingual customer service.

　　white plains , new york

　　posted january 18, 2024

　　job details

　　summary

　　$15.99 - $16 per hour

　　temporary

　　no requirements

　　category office and administrative support occupations

　　referenceAB_4447978

　　job details

　　We have partnered with a non-profit organization based in White Plains, NY. We are looking for someone to assist callers with questions. This position works remotely, but you will be trained in person at first, at the White Plains, NY office. You will be responsible for screening incoming calls, answering questions on tax assistance and scheduling appointments for local residents in Westchester and Putnam. Training is provided!

　　salary: $15.99 - $16 per hour

　　shift: First

　　work hours: 9 AM - 5 PM

　　education: No Degree Required

　　Responsibilities

　　Answer tax-related questions on the assigned schedule

　　Assess the person's eligibility

　　Schedule appointments for eligible orders

　　Gathers information accurately on caller contacts

　　Stays informed on programs and changes in services

　　Skills

　　Spanish

　　Active Listening

　　Follow-up

　　Telephone Etiquette

　　Typing Skills

　　Customer Relations

　　Customer Service

　　Qualifications

　　Years of experience: 1 year

　　Experience level: Entry Level

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　CB

　　christina bratis-bruscia

　　+1 973 223 3452 (tel:+1 973 223 3452)

　　[email protected]