bilingual contact center representative.

　　phoenix , arizona

　　posted 5 days ago

　　job details

　　summary

　　$18 - $18.01 per hour

　　temporary

　　high school

　　category office and administrative support occupations

　　referenceAB_4450307

　　job details

　　bilingual call center rep $20, Must have experience(call center) Shift 10:30a-7p In Phoenix area • Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource. • Perform research using available resources as needed to provide required information to callers. • Identify and escalate more complex issues to the research team • Complete necessary administrative work as needed and complete call logs accurately • Other projects as assigned by supervisor.

　　bilingual as required. Reading, writing, speaking.

　　salary: $18 - $18.01 per hour

　　shift: First

　　work hours: 10 AM - 7 PM

　　education: High School

　　Responsibilities

　　• Professionally answer calls and address caller inquiries as needed. Route calls as needed to appropriate resource.

　　• Perform research using available resources as needed to provide required information to callers.

　　• Identify and escalate more complex issues to the research team

　　• Complete necessary administrative work as needed and complete call logs accurately

　　• Other projects as assigned by supervisor.

　　bilingual as required. Reading, writing, speaking.

　　Skills

　　Call Center

　　Active Listening

　　Follow-up

　　Empathy

　　Qualifications

　　Years of experience: 0 years

　　Experience level: Entry Level

　　Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

　　Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

　　At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected].

　　Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

　　Applications accepted on ongoing basis until filled.

　　get in touch

　　we are here to help you with your questions.

　　AB

　　alyshia babers

　　+1 813 903 7100 (tel:+1 813 903 7100)

　　[email protected]