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Benefits Processing Account Representative
Benefits Processing Account Representative-March 2024
Columbus
Mar 28, 2026
About Benefits Processing Account Representative

  STRS Ohio, STRSThe State Teachers Retirement System of Ohio (STRS Ohio) is seeking aBenefits Processing Account Representative to join itsRecipient Benefits Processing Team.Established in 1920 and serving Ohio's educators, STRS Ohio is one of the nation's largest retirement systems serving over 500,000 active, inactive, and retired public-school teachers, and university faculty members, managing approximately $88 billion in assets and paying more than $7 billion in benefits annually.STRS Ohio provides a competitive pay, and a comprehensive benefits package including on-site parking, educational assistance, subsidized medical insurance, fully paid dental and life insurance, vacation and sick leave, retirement benefits and on-site fitness center. At STRS Ohio, you can experience rewarding work in a professional, business casual work environment. We welcome, celebrate, and promote respect for everyone. We are continually seeking bright and talented individuals to join our team.Compensation:$20.87 to $22.95/ hr.Work Schedule:8:00am-5:00pm Monday through Friday, with up to two days per week remote work opportunities.General Summary:Under the direction of the assistant director, Recipient Benefits Processing and the manager, Recipient Benefits Processing, receive and process death reports, analyze documents and records to determine eligible recipients. Pay lump-sum and monthly benefits, determine eligibility and process benefit changes and assist in other areas of benefits processing.Summary of Responsibilities:Process notifications of recipient deaths and determine beneficiary and payment options.Analyze the member's record and determine beneficiaries and benefits payable. Prepare all the appropriate documents for the benefits payable.Analyze returned documents and process all payments.Determine eligibility, prepare estimates and make benefit changes due to marriage, divorce and beneficiary death.The above list of duties is intended to describe the general nature and level of work performed by persons assigned to this classification. It is not to be construed as an exhaustive list of duties performed by the persons so classified, nor is it intended to limit or modify the right of any supervisor to assign, direct and control the work of employees under supervision.Summary of Qualifications:High School diploma or equivalent required.Demonstrated ability to analyze information and appropriately apply business rules to process requests such as, but not limited to, eligibility and benefit calculations.Ability to complete work in a positive manner and support the mission and vision of STRS Ohio and Member Benefits.Excellent math and analytical skills required.Excellent organizational skills and a high degree of accuracy and attention to detail required.Ability to work independently and in a team environment while meeting deadlines with minimal direct supervision required.We are an equal opportunity employer --- employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

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