Dealership:L0272 Acura of Honolulu

　　Business Development Center Lead

　　Acura of Honolulu dealership on N Nimitz Hwy

　　Pay: $20/hr + Bonus Opportunities

　　Hours: Monday - Friday, 9am - 6pm

　　Are you a customer service professional with great customer relations skills? Looking for a solid company with growth potential? This just might be the job for you!

　　The Business Development Center Lead (BDC Lead) is responsible for developing, processing, managing, following up and tracking all customers.

　　Responsibilities:

　　Lead customer relations process management by observing, installing, and training approved CR processes.

　　Develop accountable, continuous improvement plans.

　　Gather accurate customer information to create a database for continual follow-up and retention.

　　Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.

　　Utilize computer & phone skills to increase appointments, sales, customer retention & satisfaction.

　　Schedule appointments with daily call-ins, leads & customers.

　　Qualifications:

　　Previous customer service & database management experience preferred.

　　Ability to present information in a clear and professional manner.

　　Ability to teach others how to perform their job.

　　Basic computer skills.

　　At Lithia, we have an extensive list of benefits including PTO, Medical/Dental/Vision/Life Insurance, 401k and Employer Match, Employee Stock Purchase Plan and more!

　　Apply now for more information!

　　We offer best in class industry benefits:

　　Competitive pay

　　Medical, Dental and Vision Plans

　　Paid Holidays & PTO

　　Short and Long-Term Disability

　　Paid Life Insurance

　　401(k) Retirement Plan

　　Employee Stock Purchase Plan

　　Lithia Learning Center

　　Vehicle Purchase Discounts

　　Wellness Programs

　　High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

　　At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

　　Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!