Dealership:L0424 Suburban Buick GMC of Troy

　　SUBURBAN BUICK GMC of TROY

　　Do you like talking to people and have exceptional customer service skills in person and on the phone? The right person for this position will possess a happy-to-help attitude and be able to effectively communicate on and off the phone with customers and co-workers. If this sounds like you - APPLY TODAY!

　　As part of Lithia Motors' over 300 dealership locations nationwide we are growing fast and with growth comes opportunity. With dealerships in over 25 states, we offer more than a job but a career path.

　　Responsibilities:

　　The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up, and tracking all customers as it pertain to parts, service, and sales departments within the dealership.

　　Gather accurate customer information to create a database for continual follow-up and retention

　　Build and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.

　　Setting appointments, confirming appointments, and updating clients

　　Calling customers to ensure satisfaction

　　Qualifications:

　　Ability to present information clearly and professionally.

　　Ability to manage one’s own time effectively.

　　Ability to type efficiently.

　　Basic & phone computer skills.

　　We offer best in class industry benefits:

　　Competitive pay

　　Medical, Dental and Vision Plans

　　Paid Holidays & PTO

　　Short and Long-Term Disability

　　Paid Life Insurance

　　401(k) Retirement Plan

　　Employee Stock Purchase Plan

　　Lithia Learning Center

　　Vehicle Purchase Discounts

　　Wellness Programs

　　High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

　　At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both.

　　Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!