About Us

　　Welcome to one of Arizona’s most beloved resorts: The Westin La Paloma Resort & Spa in Tucson. Our magnificent 250 acre desert resort is nestled in the foothills of Tucson's Santa Catalina Mountains and features 487 rooms and 60,000 square feet of meeting space.We have exciting employment opportunities to offer in our rooms division, food and beverage and administrative and general departments. There are health and welfare benefits for full-time associates and other offerings for all associates including paid time off, free meals daily in our associate dining room and a discounted travel benefit at any one of 6,000+ Marriott hotels worldwide. Want to learn more about joining our team? Join today!Don't meet every single requirement of this job? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!We value U.S. military experience and invite all qualified military candidates to apply.

　　Overview

　　At our Espresso Cafe we provide our guests a way to make a great start to their day with an assortment of Starbucks brand coffee and teas as well as grab and go food items.

　　Responsibilities

　　Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests.

　　Experience with Starbucks recipes preferred.

　　Prepare customers orders as requested accurately and efficiently.

　　Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge).

　　Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution.

　　Maintain the highest level of standards for all product preparation.

　　Clean or sanitize work areas, utensils, equipment, service stations or seating areas.

　　Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management.

　　Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability.

　　Comply with attendance rules and be available to work on a regular basis.

　　Perform any other job related duties as assigned.

　　Qualifications

　　Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges and understand portion sizes as relating to pricing.

　　Ability to operate a keyboard and Point of Sale procedures.

　　Ability to effectively deal with and resolve conflict situations, such as inaccurate check total.

　　Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation.

　　Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

　　Benefits

　　HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs ​through EyeMed. ​Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

　　Work today, get paid today! We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

　　HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

　　Job LocationsUS-AZ-Tucson

　　Posted Date5 days ago(1/23/2024 11:14 PM)

　　Requisition ID2024-45488

　　CategoryFood and Beverage

　　Position TypeRegular Full-Time

　　FLSA StatusNon-Exempt

　　Location NameThe Westin La Paloma Resort & Spa

　　MinUSD $14.35/Hr.