A little taste of your day-to-day:

　　Our hotels bring people together. We’re searching for a Banquet Manager capable of juggling bookings, building strong client relationships and pulling together truly unforgettable events, meetings and conferences.

　　Every day is different at IHG, but you’ll mostly be:

　　● Liaising with clients to build accurate events bookings

　　● Delivering exceptional service standards in-person, on email or over the phone

　　● Establishing client requirements to effectively facilitate their needs

　　● Responding to meeting & events enquiries and upselling to maximise sales, occupancy and revenue

　　● Accurately logging all enquiries in the sales and catering system – compiling accurate function sheets and regular reports for the Operations Team

　　What We need from you:

　　Accredited certificate or diploma in catering, culinary Arts, hospitality, or similar.

　　Bachelor's degree in hospitality and culinary arts preferred.

　　3-5 years of experience in banquet management, or similar, Previous groups, meeting and events experience in a hotel or sales role

　　Proficiency in catering management software, such as Better Cater and Caterease.

　　Exceptional ability to plan banquets, manage budgets, and meet deadlines.

　　Experience in supervising banquet venue staff.

　　Ability to collaborate with Banquet Sales Directors and Head Chefs.

　　Extensive knowledge of catering equipment and venue requirements.

　　In-depth knowledge of hospitality industry best practices.

　　Excellent interpersonal and communication skills

　　Passion for providing excellent client experiences and client engagement

　　Confidence in proactively preventing problems and ability to handle service recovery following any complaints

　　Love of working in a fast-paced and motivated team with a desire to take the next step in your career

　　Excellent attention to detail

　　Exceptional administrative and time-management skills

　　Willingness to work as part of a team and learn new things

　　What you can expect from us:

　　We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

　　Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

　　IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

　　framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

　　So, join us and you’ll become part of our ever-growing global family.

　　At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

　　As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Let’s Go Further Together.

　　Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

　　At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.