This job was posted by https://illinoisjoblink.illinois.gov : For moreinformation, please see:https://illinoisjoblink.illinois.gov/jobs/11599827 Summary: A Tellerserves as the Bank\'s primary contact with the public and is responsiblefor comprehensive, prompt, and efficient customer transactions. A Tellermust be knowledgeable in banking transactions (cashing checks, acceptingdeposits, etc.) in order to properly facilitate basic cash receipt andpayment services in accordance with the Bank\'s procedures. In addition,promotes and explains at a high level other products/services offered inorder to increase assets held at the Bank.
Primary Accountability:
?Deliver excellent customer service to all Bank customers.
?Receive and disburse money to and from customers following definedpolicies and procedures.
?Accurately conduct all credit and debit transactions. (Including butnot limited to Visa payments, Loan payments, and cash advances)
?Ensure accurate handling of checks presented via remote capture
?Verify cash drawer, balance and prepare daily work.
?Learns and executes proper vault and ATM procedures
?Reports any discrepancies to the Center Manager
?Maintain Teller area that is secure and well organized.
?Maintain proper cash supply.
?Handle license sticker renewals
?Become knowledgeable on all bank products and services at a high levelin order to properly direct customers
?Provide input to Center Management on ways to promote positive customerinteractions
?Other duties as assigned
Education/Experience:
?High school diploma or equivalent.
?1+ year related experience preferred.
?Basic cash handling experience required.
?Excellent customer service and communication skills required.
Physical Demands/Work Environment: Individuals must be able to moveabout, stand and have manual dexterity. The work environment isgenerally well-lighted HVAC-controlled office. Reasonable accommodationsmay be made to enable individuals with disabilities to perform theessential functions.
It is the responsibility of every Bank employee to maintain an effectiveBSA/AML/OFAC internal control structure, including suspicious activitymonitoring and reporting. Every employee that comes in contact with areportable transaction and/or suspicious activity should obtain theproper documentation and file the appropriate report in a timely manner.Nothing in this description restricts the Bank\'s rights to assign orreassign duties and responsibilities to this job at any time.
The First National Bank of Waterloo does not discriminate in employmenton the basis of race, color, religion, sex (including pregnancy andgender identity), national origin, political affiliation, sexualorientation, marital status, disability, genetic information, age,membership in an employee organization, retaliation, parental status,military service, or other non-merit factor.