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　　About the Role

　　As a Senior/Lead Software Engineer, you will be a contributor of a Scrum team focusing on Calling Center software development tasks.

　　Your primary objective is to ensure project goals are achieved and are aligned with business objectives. You will also work closely with your Scrum team and program team to test, develop, refine and implement quality software in production via standard Agile methodologies. You will mentor and help other team members to deliver the scrum team objectives,

　　Responsibilities

　　Build scalable, reliable, cost-effective solutions for both the Cloud and on-premises

　　Understanding of current technologies and experience with legacy technologies.

　　Understands when the architecture needs to change to meet requirements. Understand system test principles and best practices.

　　Create reusable code and components for audio software development, to be utilized across various projects.

　　Provide cloud integration development support to various project teams.

　　Build rapid technical prototypes for early customer validation of new audio technologies

　　Rapidly identify and resolve technical incidents as they emerge

　　Collaborate effectively with Data Science to understand, translate, and integrate methodologies into engineering build pipelines

　　Collaborate with product owner to translate complex business requirements into technical solutions, providing leadership in the design and architecture of audio systems

　　Provide development support for cloud integration specific to audio software projects.

　　Develop solutions adhering to best practices in resilience, scalability, cloud optimization, and security in the audio software domain.

　　Document and maintain standards, best practices, and design/architecture patterns for audio software development.

　　Key Skills (Domain Expertise)

　　4-8 years of related experience with a Bachelor’s degree or equivalent work experience.

　　Must have strong analytical and technical skills in troubleshooting and problem resolution

　　Technical Skills

　　4-8 years of hands-on software development with a bachelor’s degree.

　　Experience in software development using programming languages & tools/services: .Net Programming (c#, Basic, asp.net ), Java, Python, JavaScript and strong in SQL

　　Experience with orchestration tools: Apache Airflow or similar tools

　　Strong knowledge on Windows, Unix/Linux OS, commands, shell scripting, python

　　Strong experience in Java/J2EE, Spring boot/cloud frameworks

　　Agile scrum experience in application development experience is required.

　　Strong knowledge in SQLServer and/or Oracle

　　Deployment and automation: CI/CD Pipeline

　　Knowledge in Gitlab /Bitbucket .

　　AWS Programming Certification is a plus.

　　Ability to quickly learn vendor owned Computer Aided Telephone Interviewing (CATI).

　　Mindset and Attributes

　　Strong verbal and written communication skills.

　　Strong analytical and technical skills in troubleshooting and problem resolution

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