The Back Office Services Assistant will remain the biggest differentiator to give us the competitive edge in the market. Services support will take the responsibility to work like key Pillar of the Service Organization in supporting the Service Engineers, Implementing processes and coordination with cross functions. Through this Sartorius can provide efficient service on time with more clarity through process, thereby gaining maximum Customer Satisfaction.

　　Grow with us - Your Responsibilities:

　　Service and spares order processing

　　Service contract creation

　　Service billing

　　Maintain good coordination with Commercial Operation team

　　Coordinate with Field service team

　　Service calls registration and updation in the system

　　Daily / Weekly / Monthly/ Yearly reports

　　Document orders / invoices / reports

　　New vendor registration

　　Account receivables follow ups with key customers

　　Assist Head of Service

　　What will convince us:

　　Bachelor in any stream (administration, business, ...)

　　Minimum 2 years' experience with customer support functions

　　Ability to take ownership of the processes

　　Independent, mature and self-driven

　　Fluent in Spanish, and good English in written and verbal communication

　　Experience in SAP (Service Module) and any Field service Management Software

　　About Sartorius

　　Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

　　We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

　　Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

　　to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

　　Here you will find the best application tips from our HR team.

　　Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .

　　In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .

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