Our client, one of the leaders in the Wealth Management Industry, is looking to hire back office Support Officers, to help support their corporate office located in the downtown Calgary area.

Please note - this role is 100% in office. There is currently no accommodation for a remote or hybrid schedule.

Department and Team Description

The Credit Operations Specialist will be involved in administratively servicing the loan portfolio via processing systems/tools. This includes, but are not limited to, activities related to loan maintenance, payouts and payments, system updates, credit checks, search requests. Credit Operations Specialists require high attention to details, the ability to manage high volumes of transactions on a day-to-day basis and a blend of curiosity with critical thinking for success in the role.

Job Duties include, but are not limited to the following:

Support and maintain the lending administration processes accurately and efficiently which lead to consistent and predictable daily Credit Operations outcomes across the branch network.

Ensure Service Level Agreement (SLA) targets and quality benchmarks for Credit Operations are being met

Ensure contributions to lending administration comply with the Bank’s policies and procedures to ensure the branch network can continue to deliver a high level of customer service.

Actively participate in team weekly/monthly meetings which communicate progress of team, department goals and objectives, as well as team issues.

Minimize risk to the bank through compliance with policies and regulatory requirements in all areas of banking and operations.

Ensure the confidentiality of the bank and its customers in maintained by routinely securing all documentation during non-business hours and is aware of and adheres to employee Code of Conduct.

Additional duties can be assigned for completion, as discussed with assigned leader

Responsible for delivering “best in class” customer experience to our banking center network and partner

Must Have Experience/Skills:

6+ Months of back office/administrative Banking OR Finance related work experience (International Experience is Welcome!)

Basic Knowledge and Experience with Microsoft Excel

Strong communication skills (English - Written Verbal)

Disclaimer

The Company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information, or any other characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 844 895-8598 or email However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting.

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Pay and Benefits

The pay range for this position is $25.00 - $27.00/hr.

Workplace Type

This is a hybrid position in Calgary,AB.

À propos de TEKsystems:

Nous sommes partenaires dans la transformation. Nous aidons les clients à activer des idées et des solutions afin de profiter d’un nouveau monde d’opportunités. Nous sommes une équipe solide de 80 000 personnes, nous travaillons avec plus de 6 000 clients, dont 80 % faisant partie du Fortune 500, partout en Amérique du Nord, en Europe et en Asie. En tant que chefs de file de l’industrie des services technologiques complets, des services aux talents et des applications du monde réel, nous travaillons avec des leaders progressistes pour favoriser le changement. C’est le pouvoir d’un vrai partenariat. TEKsystems est une société du groupe Allegis.

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.