We call our club's vision, mission, values, and supporting pillars "Our House" because they are the foundation for all that we do. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

　　Why Work For Us?

　　Great Pay - with the opportunity for increases when performance skill blocks are achieved

　　401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period

　　Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan

　　Benefits – Medical, Dental, Vision, wellness program and more!

　　Paid Holidays

　　Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities

　　Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

　　Free AAA Classic Membership

　　AAA Product Discounts

　　Tuition Reimbursement Program

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　　At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

　　Why Work For Us?

　　Exceptional benefits within 30 days of hire, with employer contribution to medical/Dental/Vision premiums

　　401K Matching $1 to $1 up to 6% annually

　　17 Paid Days off (22 after 1 year) + 9 paid holidays for a great work/life balance, some Saturdays and no Sundays

　　A free AAA Membership and numerous employee discounts

　　Essential Functions

　　Maintain proper levels of member/customer satisfaction.

　　Answer telephones and assist customers with booking appointments and general service questions.

　　Route customers to the proper staff member for more technical questions.

　　Assist with invoicing and processing payments for customers.

　　Assist with entering supplier invoices into the shop management software.

　　Assist the General Manager with physical inventories

　　Assist management with coordinating and holding employee meetings.

　　Assist Service Advisors and General Manager with various administrative duties – filing, mail processing, supply ordering, daily closing, etc.

　　Maintain a clean and safe working environment. Keep the parking area and the interior sales and service area of the facility neat and clean on a daily basis.

　　Knowledge/Skills/Abilities

　　Good written verbal communication, ability to take direction well

　　Bilingual communication skills (preferred)

　　Basic Mathematical skills

　　Education & Experience/Licenses & Certification

　　Two (2) years of experience in a customer contact role

　　Must be able to work Swing Shift and at least one weekend day

　　Work Environment/Physical Requirements

　　Lifting and carrying parts, weighing up to 25 pounds, possibly several times a day; Some exposure to loud noises every day for up to 30 minutes at a time from air tools and auto repair equipment. A percent of time is spent traveling by car to pick up parts and customers. Long periods of time on their feet.

　　#OSC_RX

　　#LI-OF1

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　　Innovation. It’s what motivates and drives our 4,200 Team Members as the key to enhance Member value, employee satisfaction, and our future success. We have a 117-year history of service, creating Members for life. We generate $4 Billion in annual sales and serve nearly 6 million Members across 7 states. A3 is our Innovation Lab, where we have launched GIG Car Share, GoMentum Station, AAA CarConnect, AAA House Manager, and the first Autonomous Shuttle. If innovation and purpose are what you’re looking for, journey forward with us.