Overall Purpose of Job: Identify key talent needs to execute business strategy and develop plans to proactively address the needs of the customer. Match supply to the demand, close roles, manage scheduling issues & execute sourcing strategy across one or more channels to optimize resource plans considering cost & availability of resources.

　　Key Responsibilities

　　Client Supply Demand

　　"Create and Optimize" project resource plans by: understanding new demand via new business or client meetings; providing perspective on resource availability/challenges; and working with Resource Pools to address sourcing challenges and improvement opportunities.

　　Responsible for analyzing open role requirements, identifying resourcing risks, coordinating with the resource pool/ fulfillment channels.

　　Responsible for all client demand – helping to manage open roles, coordinating amongst various resource pools, prioritizing roles, and escalating issues. Their scope includes all roles regardless of channel (e.g. including off-shore DCs, contractors, client specific hires, expat staffing etc.)

　　Work with Resource Pool Specialists, Recruitment, Talent Fulfillment Specialists, GCP Leads etc. to provide a fully coordinated sourcing plan.

　　Balance the "transactional" and the "strategic" elements of client level supply/demand management

　　Responsible for effective service delivery of all client supply and demand related processes

　　Analyze resourcing risks, concerns and mitigation options and discuss analysis with delivery leadership and confirm approach

　　Provide/Contribute to the analysis/summary of open/overdue demand from a "supervised" perspective to IG leadership, highlighting any areas of risk or concern

　　Talent Fulfillment

　　Responsible for filling roles and for getting their people staffed

　　Make scheduling decisions considering and balancing our scheduling principles and always reflecting our Core Values

　　Represent and/or support individual people in the scheduling process by understanding their needs, preferences, skills, etc. and matching them to roles accordingly

　　For roles assigned to their resource pools, start with the resources in own resource pool and when necessary considers all sourcing channels in filling roles (e.g. other resource pools, contractors, new joiners, etc.)

　　Drive and/or participate in decision-making for staffing decision that needs escalation

　　Proactively communicate availability of people/skills and push to schedule available resource

　　Ensure accurate scheduling data in scheduling systems

　　Meet challenging/key timelines

　　Ensure accuracy of data captured in scheduling tools

　　Reduce dependency on supervisor's inputs

　　Manage recruitment and performance management of team members. Responsible for the career development of team members (training, supervision, evaluation) In addition to the above mentioned responsibilities – Talent Supply Demand Practitioners aligned to the CoE will work to define standard processes, best practices, tools, training, and technology requirements to better enable the activities outlined above.

　　Must Have:

　　College Graduate - Bachelor’s degree preferably Human Resources or Psychology

　　2 to 3 years of experience in Recruitment, Talent Acquisition or HR Related role

　　1 to 2 years of experience in Talent Supply Demand Management

　　1 to 2 years’ experience in resource Forecasting, Planning and Staffing

　　Good to have:

　　Knowledge in Excel (basic), as most of the reports are excel dependent (Vlook up, pivot, concatenate)

　　Stakeholder Management

　　Internal:

　　Ok to interview without HR Background

　　CL11 candidates will be promoted to the nearest cycle