Job Description

　　The Digital Merchandising Program Manager will drive efforts that support the overall N.com experience. They will work cross-functionally and help to align strategies, develop new features and functionalities, process efficiencies, create transparency across roadmaps, and educate teams on upcoming site and business enhancements . The Program Manager is primarily focused on optimizing performance and trips with the customer by influencing key stakeholders on Digital Merchandising priorities.

　　A day in the life…

　　Develop and lead the process to intake product priorities across Digital Merchandising

　　Drive collaboration across teams and capabilities (Digital Merchandising, Marketing, PdM )

　　Create  “size of prize” business cases to drive  prioritization.

　　Iterate on current engagement model with Product Management and Analytics to meet deadlines and deliver a unified view.

　　Support strategy & innovation  development for Nordstrom Plan of Record and Weekly Marketing Business Reviews

　　Partner with key stakeholders on data analysis opportunities and develop an intake process for reporting priorities.

　　Offer strategic guidance to both analysts and business teams on how to best leverage our tools and data.

　　Provide   education & training (includes materials) to teams on new site features & functionalities.

　　Provide exceptional customer service through professionalism, ownership, and initiative.

　　Organize and communicate complex information in a clear and simple way to drive action.

　　Seek new information to learn about areas that will improve team effectiveness.

　　View obstacles as opportunities and create simple, sustainable solutions.

　　What You’ll Need …

　　The Digital Associate Manager is a unique role as it combines multiple functional disciplines and skillsets. The ideal Digital Associate Manager may not have all the necessary experience listed below and may need to learn some aspects of the role quickly. However, the Digital Associate Manager should have extensive command of several of these disciplines when entering the role:

　　Experience engaging with internal and external partners.

　　Experience scaling e-commerce businesses.

　　Experience driving digital to physical outcomes and journeys.

　　Qualifications …

　　5 years or more digital experience in a role inclusive of strategy and execution

　　Strong attention to detail, excellent critical thinking skills with proven delivery of results

　　Capable of managing information from different stakeholders and organizing into a streamlined process

　　Comfortability working independently (remotely) while also demonstrating strong collaboration with cross-functional teams.

　　Capable of managing information from different stakeholders, organizing into a streamlined process, and influencing outcomes

　　Proven time management skills and keen sense of prioritization (or knowing when to ask for help doing so)

　　Positive and productive communication skills (written & verbal)

　　Proficiency in MS Office Suite, including Outlook, PowerPoint and Excel (ability to use formulas, functions & pivot tables)

　　We’ve got you covered…

　　Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

　　Medical/Vision, Dental, Retirement and Paid Time Away

　　Life Insurance and Disability

　　Merchandise Discount and EAP Resources

　　A few more important points...

　　The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

　　Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

　　Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

　　© 2022 Nordstrom, Inc

　　Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

　　Pay Range Details

　　The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

　　Washington: $92,0000-$155,000

　　This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

　　About Us

　　We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

　　Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

　　CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

　　OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

　　CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

　　HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

　　WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

　　Come on! Join us!