As a part of the Distributor Finance Discrepancy Team this position will be responsible for the identification and resolution of complex billback discrepancies. This position will work actively with distributor partners, field representatives and other Ecolab departments to resolve discrepancies and ensure adherence to Ecolab policy effectively and efficiently. What You Will Do: Leverage SAP, BEx Reporting, and Excel to complete in depth review of assigned distributor accounts across multiple EBS divisions Identify, analyze, and resolve complex deductions/discrepancies within established service level standards Reconcile receivables across multiple accounts and EBS divisions Work directly with internal and external stakeholders to reduce billback discrepancies Properly document reason(s) for discrepancies, indicator codes, and account comments; initiate system status and complete appropriate follow-up through the point of resolution Process credit memos and general ledger adjustments within the assigned guidelines Manage workload and complete assigned duties to ensure commitments are delivered on time May be required to assist on moderate to complex special projects Handles escalated issues from internal / external customers Identify high-risk scenarios and partner with management to minimize risk Coordinate, drive and participate in internal prep sessions for quarterly divisional reviews Partner effectively with various internal departments (i.e. Customer Service, Sales, Finance, Billing, Credit) Participate in and support ongoing systems and process enhancements Demonstrates urgency to resolve issues with internal and external customers. Uses sound judgment in decisions and interactions with internal and external customers Effectively communicate status of items within areas of responsibility to any customer, distributor, or field associate Work week and shift: Monday - Friday 8-5, flexible on start and end time; Hybrid working model - in office 60% / remote up to 40% Minimum Qualifications: Post-secondary degree in finance, accounting, business, or a related field 1 year previous experience in customer service, finance/accounting or related field, additional education may be substituted in part No Immigration Sponsorship Available Preferred Qualifications: Previous analytical experience with a high aptitude for research, analysis, and problem-solving skills Excellent organizational and time management skills, with ability to manage multiple priorities and meet deadlines Strong attention to detail Customer service focused; ability to partner with internal/external contacts Problem resolution skills and experience Strong written and verbal communication skills Experience in Microsoft Office Suite software (Excel, Word, Access, Outlook), SAP Ability to handle confidential information Demonstrates effective problem-solving skills Benefits Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.to see our benefits. If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here. Covid-19 Vaccine Notice Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab. Americans with Disabilities Act (ADA) Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website. Our Commitment to Diversity and Inclusion At Ecolab, we believe the best teams are diverse and inc usive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.